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Fred Anderson Toyota

(6,493 reviews)
Visit Fred Anderson Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–8:00pm 7:00am–8:00pm
Saturday 9:00am–7:00pm 7:00am–7:00pm
Sunday 12:00pm–5:00pm Closed
2019 state dealer award
View 8 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (888) 805-2602 (888) 805-2602
Used (888) 739-3941 (888) 739-3941
Service (888) 434-0918 (888) 434-0918

Reviews

(6,493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Anderson Toyota from DealerRater.

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Very pleased and hassle free

Worked with John via email ( fabulous experience)! Looked over inventory online, decided on terms via email and when vechile was waiting for me at front door. We did change our mind on color but that was ok because he pulled that one around for us also!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ANOTHER FABULOUS, HASSLE FREE EXPERIENCE WITH FRED ANDERSON TOYOTA We appreciate the kind words about your experience with John at Fred Anderson Toyota. John has been with us for many years and always offers a world class experience. Welcome to the Fred Anderson family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

Carl Anderson is fantastic to work with on buying a vehicle!

We have purchased 6 vehicles from Carl in the last few years and each time, the experience and service has been exceptional! Great salesman and highly recommended. Carl is very personable and easy to talk with. No pressure to purchase. He is quick to get back with us on answers to our questions and works hard to achieve the price we want to pay for the new vehicle. We recommend him to all our friends looking for Toyotas. Thank you Carl for all your hard work on all of our purchases! Larry Pickett in finance was great. He was quick on getting our paperwork done and there was no pressure to purchase extra coverages. He definitely knew his information on warranties and extra things you can purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

WORK WITH FANTASTIC PEOPLE AT FRED ANDERSON TOYOTA Thank you for your kind words about your visit with Carl & Larry, we appreciate your business! Our people help to make us the largest volume store in the Carolinas! Welcome to the Fred Anderson Family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more! 😊😊😊😊😊😊😊😊😊😊

Easy transaction, great customer service.

I had a pleasant experience at this dealership. Customer service is unmatched compared to where I purchased before. We will for sure come back to Fred Anderson!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car shopping made easy

I shopped at other dealerships closer to home and got the run-around, head-shaking, and even a "you're crazy," but I knew what I wanted and what I wanted to pay before I contacted Fred Anderson. They accommodated my offer with 2 emails at a rate other dealerships wouldn't come close to. Everyone seemed to be genuinely concerned with me being happy with my new car and having a good leasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

FRED ANDERSON TOYOTA MAKE CAR SHOPPING EASY! Thank you for choosing Fred Anderson Toyota. We are very glad to hear you had such a great experience with Jeff and Jessica during your visist! If you have any questions in the future please reach out to us! Welcome to the Fred Anderson family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

Fred Anderson Toyota is a first class dealership

Purchased a 2018 Rav4. Jody Fleming is a great salesman helping me & my wife make the right decisions in our purchase plus Fred Anderson has the best service dept..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

GET THE FIRST CLASS TREATMENT AT FRED ANDERSON TOYOTA We appreciate the kind words about your experience with Jody at Fred Anderson Toyota. We appreciate your business and hope you enjoy your new Rav4! Welcome to the Fred Anderson family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

My first used car purchase

Buying on Black Friday can be exciting and difficult so I was not expecting much. Troy Haynes and was the classic Southern salesman - enjoyable and relaxed. Given I wanted to spend around $10k, he stayed on point, quick to show the Carfax and BlueBook price range for the available Toyotas. We brought that day at just less than Dealer BlueBook. The car could not be made ready that day so Troy was able to get us a "loaner" for a few days. He also was able to find a Owner's Manual for the used car. The only negative was I thought the Dealer Admin Service fee of $599 was a little high. But Carmax down the street would not even negotiate on a car showing a premium of $2500 over BlueBook.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

ANOTHER 5 STAR EXPERIENCE WITH FRED ANDERSON TOYOTA We appreciate the kind words about your experience with Troy at Fred Anderson Toyota. Thank you for choosing Fred Anderson Toyota and we appreciate your business! Welcome to the Fred Anderson family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

No longer dreading the car dealership experience!

I always dread going to the car dealership, knowing I had to devote an entire day to purchase a car. Fred Anderson has changed my mind!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

FRED ANDERSON TOYOTA MAKES IT FUN TO BUY A CAR! We appreciate the kind words about your experience with John and David at Fred Anderson Toyota. Welcome to the Fred Anderson family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

3rd Toyota

Easy purchase experience. I knew what I wanted, what a fair price should be, and what a fair trade-in value should be, and drove home in a new Tacoma. Jeff was knowledgeable and was easy to work with. This is my 3rd Toyota from Fred Anderson Raleigh since 2001. Good dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

FRED ANDERSON TOYOTA FOR THE THREEPEAT! Congratulations on your new Toyota! We appreciate the kind words about your experience with everyone at Fred Anderson Toyota and we will certainly share this with them! Thank you for continuing to be a part of our Fred Anderson Family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

Smooth Sailing

I appreciated Carl’s expertise, willingness to help, and laidback demeanor. The process was easy and comfortable rather than ominous. I never got that gut instinct that I was in the wrong place to make a car purchase. Thanks again, Carl!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

SMOOTH SAILING WITH FRED ANDERSON TOYOTA Congratulations on your new Toyota! Carl has been kept very busy this year helping many customers with their new Toyotas! Welcome to the Fred Anderson Family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!

Another hassle free purchase

Second 4runner purchase from Carl. He was great, goes above and beyond to help out. I recommend him to everyone I know. Awesome guy and will take care of you, making your experience definitely hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

ALWAYS HASSLE FREE AT FRED ANDERSON TOYOTA Congratulations on your new Toyota! We appreciate the kind words about your experience with everyone at Fred Anderson Toyota and we will certainly share this with them! Carl is one of our Toyota Pros who always offers a world class experience! Thank you for being a part of our Fred Anderson Family! #========================# #======================= # || || || FREE OIL CHANGES FOR LIFE || || FRED ANDERSON TOYOTA || || ------------- ---------------- || || ------------------------ || || FRED ANDERSON FAMILY PLAN || || Sales: 919-899-9060 || || For details please || || Service: 919-890-3634 || || copy & paste this link || || www.fredandersontoyota.com || || https://youtu.be/BiSiRkLxzak || || || || || #========================# #========================# FRED ANDERSON TOYOTA serves Raleigh, Apex, Cary, Durham, Chapel Hill, Wake Forest, Holly Springs, Fuquay Varina, and more!