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Greenway Ford

(1,498 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday Closed Closed
New (833) 248-1944 (833) 248-1944
Used (888) 422-5475 (888) 422-5475
Service (855) 417-9520 (855) 417-9520

Reviews

(1,498 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Greenway Ford from DealerRater.

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Ciera, Dalton, Dakota and Oswaldo were all amazing!

Ciera, Dalton, Dakota and Oswaldo were all amazing! Great customer service. Excellent follow through. They did exactly what they said they would! We’ve now purchased our second brand new ford from them in the last 6 months! Thanks guys!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Post one thing on the website and then when you try to

Post one thing on the website and then when you try to make a deal, the truck is $8,000 more than what is posted. Then the manager tells you that it is for Ford Employees. How many Ford employees go to Greenway to buy? Very Few if any! There are 9,456 Ford employees in KC and 2.5 million people in KC metro, that is .38% are Ford Employees. Running a ad to reach only .38% of the population seems a little dumb or deceitful, you decide why Greenway Ford is doing this. Greenway Ford motive to do this is to deceive you and get you in the door not to sell a vehicle for the posted discount price. You walk in the door, and you think you are in Mexico at a time share presentation. Same type of mentality, sales tactics What a disappointment for Ford. Don’t waist your time go to Louisburg Ford for a honest deal. 1

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Post one thing on the website and then when you try to

Post one thing on the website and then when you try to make a deal, the truck is $8,000 more than what is posted. Then the manager tells you that it is for Ford Employees. How many Ford employees go to Greenway to buy? Very Few if any! There are 9,456 FORD employees in KC and 2.5 million people in metro, that is .38% are Ford Employees. Running a ad to reach only .38% of the population seems a little dumb or deceitful, you decide why Greenway Ford is doing this. Greenway Ford motive to do this is to deceive you and get you in the door not to sell a vehicle for the posted discount price. You walk in the door, and you think you are in Mexico at a time share presentation. Same type of mentality, sales tactics What a disappointment for Ford. Don’t waist your time go to Louisburg Ford for a honest deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Peter, sorry you feel like you was mislead and we didn't honor the online price. There are quite a few rebates and incentives offered on the vehicle and unfortunately you didn't qualify for all of them. We strive for great customer satisfaction and will use your input to improve our processes. Thank you for the opportunity.

Dakota was great!

Dakota was great! He got me everything I wanted. He was so friendly and nice, never pushy. He walked me through all the features of my car and made sure I knew how to use them. Very knowledgeable with the Bronco. He was patient as it took awhile for us to be sure of what we wanted! Waldo was also amazing, he was professional and friendly. They both made the process painless and quick! So appreciate you both.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just brought a car Dakota helped me buy he explained

Just brought a car Dakota helped me buy he explained things soo i would understand and he got me lower payments hes a salesman highly recommended 🙂

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dakota is probably one of the least pushy, most

Dakota is probably one of the least pushy, most personable car dealers we’ve ever worked with. Very easy to talk with, listens to what you want/need in a car, and is realistic with you. We greatly appreciated it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very friendly, definitely was able to help me out achieve

Very friendly, definitely was able to help me out achieve the car of my dreams, him and dalton definitely are very good at their job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dalton, Brodrick, Oswaldo and Ciara provided great

Dalton, Brodrick, Oswaldo and Ciara provided great customer service. Everyone was quick to respond and communication was straight forward. They beat the other dealers price on the truck I wanted. Ciara did a great job keeping us updated in the showroom, explaining the options on the truck, and getting us taken care of.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dakota was excellent !

Dakota was excellent !!! He got my Husband and I a car when I didn't think we would be able to get one. He was consistent and on top of things. Definitely recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

It was my best experience with first time car buying.

It was my best experience with first time car buying. Ciara helped me and answered all the questions i had. She was so friendly. She definitely understood the my concern and what i wanted. She was so reassuring about buying a new car! I definitely had a wonderful experience! Everyone i worked with was wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.