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Sheridan Ford

(536 reviews)
Visit Sheridan Ford
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2020 state dealer award
View 2 awards
2020 state dealer award
2020 consumer dealer award
New (302) 525-8477 (302) 525-8477
Used (302) 525-0375 (302) 525-0375
Service (302) 525-0376 (302) 525-0376

Inventory

See all 183 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since October 2004.
Welcome to Sheridan Ford. A place where genuine care and service of guests is our highest mission. We are proud to be Delaware's trusted home for Ford. We treat you with respect and take the time to tailor our services to fit your needs.

Experience makes us different. Amazing people make us better. Sheridan Ford is family-owned and operated and we have served the automotive needs of north Delaware for generations. Call Click or Come on in and Drive Home Happy.
If our name is not on the back of your car or truck you probably DID pay too much!

Service center

Phone number (302) 525-0376

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sheridan Ford from DealerRater.

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I do not recommend buying a car from this dealership for

I do not recommend buying a car from this dealership for starters they misquoted the interest rate and monthly payment to my elderly father just because they could they forced him to sign and confirm the deal because of “availability” just so he wouldn’t have a chance to think it over or contact me, this dealership practices unethical strategy’s and while we got a nice car I would not recommend getting a car from here! Not to mention they gave my father a 9% rate when he has a 800+ credit score through their partner take your business elsewhere people !

I do not recommend buying a car from this dealership for

I do not recommend buying a car from this dealership for starters they misquoted the interest rate and monthly payment to my elderly father just because they could they forced him to sign and confirm the deal because of “availability” just so he wouldn’t have a chance to think it over or contact me, this dealership practices unethical strategy’s and while we got a nice car I would not recommend getting a car from here! Not to mention they gave my father a 9% rate when he has a 800+ credit score through their partner take your business elsewhere people !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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I have dealt with Sheridan for over 30 years and have

I have dealt with Sheridan for over 30 years and have always been satisfied with their service.

I have dealt with Sheridan for over 30 years and have

I have dealt with Sheridan for over 30 years and have always been satisfied with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent Serveice, wait time was less then thought, car

Excellent Serveice, wait time was less then thought, car worked great once given back. Thank You

Excellent Serveice, wait time was less then thought, car

Excellent Serveice, wait time was less then thought, car worked great once given back. Thank You

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Amazing experience at Sheridan Ford!

Amazing experience at Sheridan Ford! I 100% recommend this dealership to anyone looking for a new Ford or a used vehicle. I can't say enough about Ulises Diaz, my salesman. The car was available when I arrived (no waiting!), test drive was great and overall sales experience was seamless. If you visit Sheridan, ask for Ulises!

Amazing experience at Sheridan Ford!

Amazing experience at Sheridan Ford! I 100% recommend this dealership to anyone looking for a new Ford or a used vehicle. I can't say enough about Ulises Diaz, my salesman. The car was available when I arrived (no waiting!), test drive was great and overall sales experience was seamless. If you visit Sheridan, ask for Ulises!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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My truck was taken in on time and I got it back the same

My truck was taken in on time and I got it back the same day will definitely bring my truck again

My truck was taken in on time and I got it back the same

My truck was taken in on time and I got it back the same day will definitely bring my truck again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Fast and competent service staff.

Fast and competent service staff. The work completed was thorough and complete. Provided adequate responses to my vehicle concerns.

Fast and competent service staff.

Fast and competent service staff. The work completed was thorough and complete. Provided adequate responses to my vehicle concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great customer service from the whole staff nick was a

Great customer service from the whole staff nick was a pleasure to work with and he made the process easy

Great customer service from the whole staff nick was a

Great customer service from the whole staff nick was a pleasure to work with and he made the process easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Communication (or LACK thereof) from this Untrustworthy

Communication (or LACK thereof) from this Untrustworthy business was horrible from beginning to end. No follow up from the Untrustworthy sales manager or the Untrustworthy general manager. Not to mention the fact that the work is still not to my satisfaction. This Untrustworthy establishment will never again get my business and I will never recommend this Untrustworthy establishment. I gave every opportunity to this Untrustworthy business to make things right but they refused.

Communication (or LACK thereof) from this Untrustworthy

Communication (or LACK thereof) from this Untrustworthy business was horrible from beginning to end. No follow up from the Untrustworthy sales manager or the Untrustworthy general manager. Not to mention the fact that the work is still not to my satisfaction. This Untrustworthy establishment will never again get my business and I will never recommend this Untrustworthy establishment. I gave every opportunity to this Untrustworthy business to make things right but they refused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great service department!

Great service department! They have been doing the service work for my hybrid Maverick and my prior vehicle the Ford Fusion. Thanks Again

Great service department!

Great service department! They have been doing the service work for my hybrid Maverick and my prior vehicle the Ford Fusion. Thanks Again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service department is great but sales could be less

Service department is great but sales could be less furtive.Lot is a challange Thanks

Service department is great but sales could be less

Service department is great but sales could be less furtive.Lot is a challange Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 536 reviews