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Carman Ford-Lincoln

(1,487 reviews)
Visit Carman Ford-Lincoln
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
View 30 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2024 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(302) 544-9202 (302) 544-9202

Reviews

(1,487 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carman Ford-Lincoln from DealerRater.

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Great Body shop

I had my car in the Body shop, and they did a fantastic job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Scott Henning

Scott Henning made this process of getting a new car painless. He was incredible you knowledgeable about every car we looked at. Found me several in my price range and answered every question I had. I was nervous going into this process of purchasing a new car and Scott made that process easy. I would go back to him in a heart beat and I'm gonna tell all my family and friends to use Scott.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Quick, easy transaction

It was a pleasure working with Chris. He kept an eye out for our arrival for our appointment, and ran to get the door for us. We were greeted with a smile and friendly approach as we entered the showroom. He introduced us to his sales manager & had all paperwork prepared. Chris had the vehicle we were interested in running with the heat on, as it was a cold night. He was courteous and did a great job explaining the warranty & vehicle features. He took his time inside the vehicle with us, explaining the technology & offered to go as in depth as we wanted. He hustled but was never pushy. This was one of the best car buying experiences I've had. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy process

Very friendly staff. Answered all of our questions and worked with us to find the best price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer.

My experience with Carman was not stressful and really was an easy process. They allowed me time to estimate my comfort level for a car payment and didn't pressure me at all. They prepared my car for taking home making it have a spit shine look. I want to commend Eric Hutch for his outstanding knowledge of the car and all its inner workings. All my questions were answered and he took time to demonstrate all the new gadgets that goes with the car. I love my car. I like the color and size. To top it off we were offered a free meal of our choice at a local restaurant. Very nice touch for pr with the customer. I will recommend Carman to friends and family especially Eric. He calls himself Lincoln Eric. He is just superb. Thanks again Carman. I am happy you all are my first stop because my next was a Mercedes dealer. I found what I wanted and the overall sales process was easy and not pressured. So. Kudos for your training your sales people. They truly made me feel comfortable and most of all welcome. ???

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience for a non-car guy

Really great experience. I was looking for a comfortable easy to drive car that would be good for my dogs. I ended up with a loaded MKX which is perfect

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mike's the Man

Can't say enough about the great experiences my wife and I had dealing with Mike. He is the real deal, no b/s...Customer first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Very Happy with my Purchase!

I'm very happy with my purchase of a certified, preowned Lincoln MKX. Greg Futch was extremely friendly and knowledgeable about the car. Dealing with him was a pleasure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Ed C.

I have been a customer for over 15 years and that should say it all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service and Great People

I came in to have my wifes car serviced and to browes the car lot. And I ended up leaving with my wifes car in tip top shape and a 2015 F150 Lariat with all of the bells a whistles. I extremely happy. Thanks James Davis for the help in helping me get this vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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