Reviews
It was a pleasure doing business with Braman
Working with Chris Diaz, Simon Russell and Willie Peraza was a pleasure. But it was Sergio Rivera, who we have known for years and years who really directed the team and sat and offered solutions and expedited the whole process. I couldn't have asked for more and especially the consideration for my available time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding service adviso
Professional courteous and helpful understood the value of time and getting work completed Affable likeable friendly Understood the model car knowledgeable about what is necessary to repair without any prolonged explanation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
MIni cooper Countryman
The service was really good , all the information and was really fast comparing with another dealers
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Willie and Marc Martinez immediately corrected a problem
Willie, the Sales Manager, and Marc Martinez, our sales person, immediately understood and corrected a custom car order problem which had been created by another sales person.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Service!
I love Braman they are very qualified and do a great job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mr.Bernard Corporan
I found what I wanted and was really happy with the outcome.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2006 BMW 620i
Battery defective and replaced. Had to keep calling to get service results, day later when I was told I would receive a call. Left message with no reply by phone or email. Courtesy car for pick up to retrieve car was not available. Had to make own arrangements. Wait seemed longer than normal to pick up car that was supposed to be ready the day before. Dealership didnt seem busy.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Efficient, pleasant and convenient!
Purchased my pre-owned mini from Bramman about 2+ months ago. Noticed the horn was not working properly, but kept putting off taking it in, imagining being without a car and the inconvenience. Well, dealing with Bramman keeps being a pleasant experience, no longer having to sell me, they are just inherently customer driven. The check in is fast efficient, they provided a loaner for no extra charge and the repair was done overnight. Picking up the car was just as efficient. I recommend this dealer 100%
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Exceeded my expectations
I am on my third vehicle from Braman - from their sales staff to service advisors, porters to collision experts - they have always gone above and beyond - and in the rare times that they do not meet my expectations, they have been open to feedback, and quick to rectify the situation and give me the best deal and service anyone can ask for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience
Daniel was great. Very helpful, knowledgeable and with great attention to detail.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
