Reviews
I truly appreciate Osvaldo for the professional service
I truly appreciate Osvaldo for the professional service he provided. In terms of technical service it was good. I probably more concerned about the quality of part in the car, after 48000 I have multiple issues, which not cover by warranty.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Osvaldo delivered such a great experience! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Excellent service from the moment I arrived.
Excellent service from the moment I arrived. Car was ready as promised at the time I requested
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Great service!
Great service! Had several issues and Harvey was able to advise on all and select the best course of repairs. Great knowledge and attention to customer needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Braman BMW Miami. We appreciate your business and hope to see you again soon! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Professional dealership - organized and customer friendly
Professional dealership - organized and customer friendly employees (by most) - nice ambiance- I was extremely satisfied with Israel Morales at the service department who helped way and beyond with our requests and questions 👍🏻👍🏻
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Treatment, curtesy of Mr.
Treatment, curtesy of Mr. Cristian Laverde our sales person was excellent. I highly recommend him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Manuel, for your feedback on your recent visit to Braman BMW Miami. It's great to hear that we were able to assist you and that you had such a positive experience. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com
It’s okay could be better but love the service so far and
It’s okay could be better but love the service so far and for now I have no complaints
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Client attention was great.
Client attention was great. Very clear communication and work was performed in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Jonathan! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Excelente atención al cliente me atendió Álvarez Jeasiel
Excelente atención al cliente me atendió Álvarez Jeasiel un trabajador bastante amable y profesional en su trabajo
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Carlos! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Holli was amazing, the best service center experience I
Holli was amazing, the best service center experience I have had. She was diligent, helpful, and knowledgeable all the way through. 10/10.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director
Upon dropping off my car for service I was assigned a
Upon dropping off my car for service I was assigned a loaner you’re supposed to sign up on iPad for next in line. iPad was not working and people who got there after me were attended before me. Just felt disorganized and it was at around 7a, I can’t imagine what that looks like during peak.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Marvin, and hopefully, we can get to the bottom of this. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director