Reviews
Great services
Soon as i walked in the door it was nothing but good services. Everyone was so nice and helpful. Andre,Eddy and Eric thank you so much for getting me the best suv 😁
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not Good Info
I was told to get something fixed and asked if it had to be done soon or could wait. I mentioned going out of town. Then my check engine light comes back on and when I call he says he has no idea how long it is safe to drive!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Went to discuss a current lease
I have never had a bad experience with Tom Wood in the four years that I've been leasing with them, and this time was no exception. Devon was polite, professional, and very patient with me. He let me think over my options without forcing me in any one direction and gladly took the time to answer all of my questions. I really enjoy working with Tom Wood and am very happy to continue my lease with them for another three years.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Toyota Rav 4 LE
Emma Torres was an excellent sales rep. She made the process as smooth and easy as could be. The experience made me change my overall perception of the Tom Wood family and because of her my husband and I have decided to continue business with Tom Wood in future. Thanks Emma
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
That's great to hear, Chidi! Thanks for sharing!
Lease of 2017 Toyota Rav4 LE
Emma Torres was our salesperson. She was excellent to work with and is a great representative of Tom Wood Toyota. We will most certainly refer customers to her.Emma was such a wonderful person to work with. She made sure that my wife and i knew everything that was going one. Answered every question that we had and made sure that we were comfortable.Our time at Tom Wood Toyota was excellent,Emma was so helpful in getting us the SUV we wanted and at our budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear! Thanks so much for sharing!
Very helpful and great customer service
Had a Great experience with my sales rep and I would defently recommend this dealer ship, and great customer service very happy I chose them again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate the kind words! Thank you!
Wabi Tomali
I went to tom wood for a car with my wife even though I'm the her co signer she get better deal than me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear that you and your wife got such a good deal, and we hope you both enjoy your new vehicle!
Great Experience!
I went in to Tom Wood exhausted and completely out of options. I was greeted immediately by Emma Torres warm and friendly smile! I told her my entire situation and wasn't expecting to be walking out with a car. She was patient and heard all my concerns. John Hiatt and Emma Torres made the car buying process absolutely easy. They are both miracle workers! I took home a beautiful, new Toyota Corolla and couldn't be happier!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for sharing, Anton! We're glad Emma and the team were so helpful, and we hope you enjoy your new Corolla!
Great Experience!
I went in to Tom Wood exhausted and completely out of options. I was greeted immediately by Emma Torres warm and friendly smile! I told her my entire situation and wasn't expecting to be walking out with a car. She was patient and heard all my concerns. John Hiatt and Emma Torres made the car buying process absolutely easy. They are both miracle workers! I took home a beautiful, new Toyota Corolla and couldn't be happier!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Customer Service
Emma Torres was great. Made u feel at home. Very comfortable working with her she got the job done. Very friendly and helpful. I will recommend others to her in need of a car. Thanks Emma.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
