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Eastgate Chrysler Jeep Dodge RAM

(194 reviews)
Sales hours: 8:45am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:45am–7:00pm 7:30am–6:00pm
Tuesday 8:45am–7:00pm 7:30am–6:00pm
Wednesday 8:45am–7:00pm 7:30am–6:00pm
Thursday 8:45am–7:00pm 7:30am–6:00pm
Friday 8:45am–6:00pm 7:30am–6:00pm
Saturday 8:45am–6:00pm 7:30am–12:00pm
Sunday Closed Closed
New (317) 252-0725 (317) 252-0725
Used (317) 333-6115 (317) 333-6115
Service (317) 520-5938 (317) 520-5938

Reviews

(194 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eastgate Chrysler Jeep Dodge RAM from DealerRater.

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Chad was wonderful to work with. Thank you to all...

Chad was wonderful to work with. Thank you to all involved. We love our new jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are happy to learn that our Sales Team took great care of you here at Eastgate Chrysler Jeep Dodge Ram. We are so pleased to read that you purchased a new Jeep. We value your business.

Customer service is tops. Fast response from sales...

Customer service is tops. Fast response from sales person signing documents was fast but thorough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eastgate Chrysler Jeep Dodge Ram wants to thank you for the five star rating, we appreciate the comments regarding the visit!

The place was super clean and the people were amazing!...

The place was super clean and the people were amazing! Would shop there again next time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Dawn, It is lovely to know that you found our team to be amazing. Thank you for choosing Eastgate Chrysler Jeep Dodge Ram and please know that you are always welcome here.

They were polite and very efficient. I was in and out in...

They were polite and very efficient. I was in and out in less than an half hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your quick visit to Eastgate Chrysler Jeep Dodge Ram! We hope to have you here again in the future.

Alex was great through out the process, took care of what...

Alex was great through out the process, took care of what was needed, communicated well and not too much like many other sales folk. Great job Alex.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great feedback for our team at Eastgate Chrysler Jeep Dodge Ram. We're delighted to have learned of your positive experience. Congratulations!

Great service all the way around Carlos and team did a...

Great service all the way around Carlos and team did a great job I will send them more business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to write about and send more business to Eastgate Chrysler Jeep Dodge Ram. Come back and visit us any time. Our team will be glad to assist, as always!

Very helpful and knowledgeable about their products....

Very helpful and knowledgeable about their products. Finance department was fast and efficient. Was very pleased with the whole experience. I highly recommend shopping at Eastgate!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We are so pleased to learn that you found the Eastgate Chrysler Jeep Dodge Ram team to be knowledgeable and timely in their service. Congratulations on your purchase; we look forward to your next visit.

good mechanic work, poor communications

AUto was delivered with computer issues. was told it may take a lot of time. after a week, daily calls were made for the status. promised personal delivery of the call, left at least 10 messages. no response. finally, at the end of two weeks norm advised of the status. promised it would be fixed the next day but was no call. picked up auto, talked to mechanic and all was well. had a quick question later and left calls. no response. again i drove 40 miles to get the answer. this is my second try at mechanic work there, both major. mechanics solved both problems. customer serv ice created problems. no doubt they ignore all calls on status or questions about their work.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, Thank you for your review. Your feedback is important to us and I would appreciate the opportunity to speak with you about your service experience. Would you mind emailing your preferred contact information to me at sroberts@eastgateauto.com? Best regards, Sean Roberts General Sales Manager sroberts@eastgateauto.com (317) 352-9361

Everything went well at the dealership. The salesman was...

Everything went well at the dealership. The salesman was courteous and very helpful. They gave us a good deal on a new vehicle and we are living our new Jerp Gladiator

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our team always works hard to make your buying experience great! They will be glad to learn your feedback. Thanks for choosing Eastgate Chrysler Jeep Dodge Ram!

Great dealership! Very quick to return customer’s...

Great dealership! Very quick to return customer’s inquiry. Kind and polite. No pressure sales. Decided to just keep my Jeep and not trade in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Always happy to help!