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Don Hinds Ford

(679 reviews)
Visit Don Hinds Ford
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–1:00pm
Sunday Closed Closed
New (317) 576-4390 (317) 576-4390
Used (317) 348-4447 (317) 348-4447
Service (317) 348-2470 (317) 348-2470

Reviews

(679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The service writer, Mr.

The service writer, Mr. Zellman was prompt and knowledgeable. The service was quick and the quality of service was excellent. I would recommend Don Hinds Ford to anyone needing service on their vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Hands down the best car buying experience ever!

Hands down the best car buying experience ever!! The team couldn’t have been nicer and were so knowledgeable and helpful!! Highly, highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hello, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Don Hinds has always provided great service in a timely

Don Hinds has always provided great service in a timely manner. I have used them for the past six years that I have lived in Indiana.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great dealer and great deal.

Great dealer and great deal. Car is beautiful and drives fantastically. Was second Explorer from dealer. Will go back in five years. Ta ta ta

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Sandra, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

I have an Infiniti now but Don Hines will always get my

I have an Infiniti now but Don Hines will always get my business. They stand by their word. They correct mistakes and best of all, they ADMIT them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Kathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

The team at Don Hinds Ford is top notch!

The team at Don Hinds Ford is top notch! Scott and Rob are honest and very informative every time I have an issue with my car! Thank you!!!! WORLD CLASS SERVICE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Greg, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

Awesome facility and excellent service.

Awesome facility and excellent service. I was able to trade in my 2011 Nissan quest for a good trade in price. Mike was able to also got me a good deal on this Pacifica. Thank you all for your great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mohan, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

I came back to DH for my second car after a fantastic

I came back to DH for my second car after a fantastic first experience 8 years and 252,000 miles ago. Ralph Fields was phenomenal. I came in with my 2-year-old and spent nearly 5 hours reviewing options. He was patient, accommodating, informative, and kind. But it wasn't just Ralph - Judy at the reception desk was a delight (and my son loved her), Kyle was awesome - and makes great popcorn, and Owen was helpful and informative. I'm glad I decided to stay with another Ford from Don Hinds.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi Josh, thank you for your kind review; we are happy to pass along your comments to the team here at Don Hinds Ford Inc! Safe travels!

I have always had a great experience.

I have always had a great experience. Highly recommend Ralph Fields who we’ve just bought our fifth car. Super helpful getting us great deals every time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

What a wonderful experience buying my 2019 Jeep Renegade!

What a wonderful experience buying my 2019 Jeep Renegade! All aspects of my purchase were so thoughtful and helpful! I highly recommend Don Hinds Ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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