Camelback Toyota

Purchased a Toyota CPO with excessive vibration/alignment issues and the dealership’s service department has given me the runaround since day 1 of purchase. This has been a nightmare dealing with a vehicle that was advertised as a “Certified PRE OWNED” but can’t even confidently drive it at highway speeds. I believe the problem is also that their recon department put 4 cheap off-brand tires on this truck. Be very careful buying a CPO vehicle as their shop clearly cuts corners to certify a car.

I just bought my 2023 Camry se hybrid from this dealership. It was a very good experience for sure. Everyone was nice and the place is very clean. My salesmen Mike was awesome and he listened to all my wants and needs. I’ve had a bad experience at Honda with a salesmen that sold me my last car. I was hesitant going here but immediately after talking to Mike I knew I was in good hands. I love my new car and can’t be any happier

Extremely disappointed, vehicle was asked to be returned for reconditioning to be certified. Once the vehicle was returned , splash guard under bumper was missing. You would think a certified vehicle with supposed 160 point inspection would have all the parts. Buyer beware , was told all missing parts were considered into the price. However very possible it was removed during post sale inspection. Would not recommend extremely disappointed in professionalism and customer service.

We were referred to Melanie Kranz by a close friend and I’m really glad we followed through. We recently picked up a 2025 Toyota Tacoma and Melanie made the whole process way smoother than I expected. She was friendly, professional, and patient the entire time. She took us on a test drive, walked us through all the features, and explained the pricing clearly so we knew exactly what we were getting into. She also introduced us to the finance advisor, Andres Martinez, who was just as solid. Neither of them tried to push anything on us — they just made sure we understood everything and found the right fit. After the purchase, one of the sales managers even called to check in and make sure we were happy with the truck. That extra follow-up really showed they actually care about their customers. This is my first new vehicle and the process wasn't overwhelming; Melanie, Andres, and the whole team made it a stress-free experience. We couldn’t be happier with our Tacoma, and I’d definitely recommend Melanie to anyone looking for a new car.

Everyone at the dealership was very helpful and extremely courteous. They were attentive without being pushy. The were honest in their dealings.

He completely changed my perception of car buying. He never pressured me and made the entire process feel comfortable and honest. He guided me through my options while still making sure the final choice was truly mine.

He completely changed my perception of car buying. He never pressured me and made the entire process feel comfortable and honest. He guided me through my options while still making sure the final choice was truly mine.

We were referred to Melanie Kranz by a close friend, and we’re so grateful for that recommendation. We recently purchased a 2025 Toyota Tacoma, and Melanie made the entire experience truly enjoyable. She was friendly, professional, and patient throughout the process. She took us on a test drive, walked us through all of the vehicle’s features, and carefully explained the price breakdown so we felt confident in every step. Melanie also introduced us to the finance advisor, Andres Martinez, who was equally as fantastic. Together, they made sure we understood everything clearly without ever pressuring us into a decision. It felt like they genuinely cared about helping us find the right fit rather than just making a sale. Buying a new vehicle can sometimes feel overwhelming — I would know, since I work in the automotive industry myself — but Melanie and Andres turned it into a positive, stress‑free experience. We couldn’t be happier with our Tacoma, and I highly recommend Melanie to anyone looking for a new car.

The absolute most unethical dealership I have ever encountered. I would never recommend this dealership to anyone and would never purchase a vehicle from them again. They sell vehicles with prior damage and then try and gaslight you into believing you caused the damage 3 weeks after you purchased the vehicle. It’s an absolute scam. Their certified vehicles mean absolutely nothing and I would NEVER purchase a vehicle here. It has been the absolute worst experience

I am submitting this review on behalf of my husband who recently had his 2007 FJ Cruiser in for service. I texted Mike Romero and received prompt response and WOW... we could bring it in that same day. Mike is an excellent communicator, service advisor and representative for Toyota. Thank you to service technician Juan (Tag I916) for thorough in completing the service ...nothing was left open...awesome job! Hubby did not use the transportation service (which is an appreciated option)...we live nearby and it was easy for me to pick him up. I wonder why this survey's highest rating is very good...I believe it should have an "Excellent" option which I would have rated for both Mike and Juan. I believe thorough service is highly important at a dealership; however, obtaining an excellent and low-pressure/stress sales experience and affordable purchase price is highest priority at the beginning of a new car experience and I would purchase from the dealership that could deliver on those 2 items.