Reviews
Bronco Girl
Love my new 2023 Black Bronco Adele & the Ford Team was fabulous ??
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Great Service!
Everyone was very friendly and kept us informed during process. Quick service appointment. Highly recommend!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.
Service
Kevin M is a great service provider knowledgeable and efficient. Take care of his customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Gary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
podgelena@aol.com
Brought my car in as the trunk was not working properly and I needed a new key and electronic fob. Girl at check in was most helpful and although the replacement key was not available they have ordered one for me. A good service. Only negative was the price of the new key and fob that was super expensive, in my opinion. Overall service was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we appreciate you taking the time to leave us a response, Francesca! If you need more help, our team is available to talk -- safe travels!
Brought my car in as the trunk was not working properly
Brought my car in as the trunk was not working properly and I needed a new key and electronic fob. Girl at check in was most helpful and although the replacement key was not available they have ordered one for me. A good service. Only negative was the price of the new key and fob that was super expensive, in my opinion. Overall service was great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
EASY PURCHASE AT AUTONATION FORD SCOTTSDALE
Excellent sales man Steven. He was professional, knowledgeable and went out of his way to take care of us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, We are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!
We purchased the truck from you and continue to service
We purchased the truck from you and continue to service it with you. Kevin is one of the best advisors you employ.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
I have always used the Autonation Ford in Scottsdale for
I have always used the Autonation Ford in Scottsdale for servicing my vehicle since purchasing my vehicle there. Each time the service was done well, and they were great about communication. This time I had Tiffany, she was very helpful and was great about all my questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Brand used f150
Had a great experience with auto nation ford. I was looking for a used truck and I found one. Was easy process of buying a truck super fast and they knew what they were doing. Communication was on point
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Worst used car purchase ever in 50 years
Dealership put me in danger by not doing water test on tire that went flat after test drive. Two tires with 26,000 miles should be replaced, not one (industry standard). GM returned my call, but left a call back number with no voicemail or he blocked my number. Called five times over 3 days; left message with staff and never heard from him. They pushed their credit app throughout the day even though I had been preapproved by another lender at a better interest rate. They said it was the only form they had to gather all of the information. I didn?t think that was true and only provided name, address, phone number. Crossed out the rest. They did not reflect my $3100.00 payment of fees and added back $1400.00 in fees that were already paid. I am a white senior citizen woman. I doubt any of this would have occurred (and still ongoing) if I were a man. DO NOT SHOP AT THIS DISHONEST DEALERSHIP. Maybe posting this review will prompt them to return my calls.
- Customer service 1.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are deeply disappointed by your experience at AutoNation Ford Scottsdale. Ciccina Cicolello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.
