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Camelback Subaru

(926 reviews)
Visit Camelback Subaru
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–4:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award 2020 state dealer award
2021 consumer dealer award 2020 consumer dealer award
New (480) 422-0596 (480) 422-0596
Used (480) 619-5470 (480) 619-5470
Service (480) 422-5996 (480) 422-5996

Reviews

(926 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Camelback Subaru from DealerRater.

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As always great customer service.

Walked in looking for a new truck and walked out with what I wanted. Jonathan Price was great help. He definitely went to bat for us. I am very happy with my purchase. Thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Jonathan! Here at Camelback Volkswagen, our goal is to provide Extraordinary service and to make your experience enjoyable and stress free along the way. We are pleased to hear that Jonathan and the team took such great care of you. Thank you for choosing us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Ask for Joshua!

Great experience. Joshua has the perfect demeanor. Nothing rushed, extremely honest, easy going. Everything went smoothly, very happy with the service. Thank you for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Josh and the team! Here at Camelback Volkswagen/Subaru/Pre-Owned, our goal is to provide Extraordinary service and to make your experience just as you described! We are pleased to hear that Josh and the team took such great care of you. Thank you for choosing us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Ask for Jordan

Amazing experience! The entire staff was so helpful and knowledgeable! There was a no pressure environment that made me feel very comfortable during my car buying experience. I would definitely recommend to friends and family! Jordan Sanchez and Ervin Williams went above and beyond to get me the best deal. Truly appreciated, customer for life!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Jordan and the team! Here at Camelback Volkswagen, our goal is to provide Extraordinary service and to make your experience enjoyable and stress free along the way. We are pleased to hear that Jordan and the team took such great care of you. Thank you for choosing us and for wanting to recommend us to others looking to purchase a vehicle! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Car buying experience

Al Perreyra is the best! He is very knowledgable about the Volkswagen brand. I'm not the nicest car buyer but he truly made me comfortable and the experience was pleasurable. I strongly recommend all potential buyers to ask for him. You won't be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Al and the team! Here at Camelback Volkswagen, our goal is to provide Extraordinary service and to make your experience enjoyable and stress free along the way. We are pleased to hear that Al and the team took such great care of you. Thank you for choosing us and we greatly appreciate that you would recommend us to anyone looking to purchase a vehicle! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Great experience

I traded 2 cars to Volkswagen Camelback. Taylor W and Cesar made the experience great. It was fast easy and no issues. I would recommend this dealership. I will be going back again in the future for my next cars. thank you Taylor W and Cesar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Taylor and the team! Here at Camelback Volkswagen, our goal is to provide Extraordinary service and to make your experience just as you described, fast and enjoyable along the way. We are pleased to hear that Taylor and the team took such great care of you. Thank you for choosing us, and thank you for wanting to come back to us in the future for your car buying needs! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Great Customer Service!

Jordan Sanchez has incredible product knowledge. He knew exactly what I wanted, and where I wanted to be payment wise. I had negative equity on my Mazda 3 and he knew exactly what to do to get me out of it.He helped me Get into a GLI on a lease. 10 of 10 would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Jordan. Here at Camelback Volkswagen, our goal is to listen to our customers and try to get them into the vehicle that they are looking for. We are pleased to hear that Jordan and the team took such great care of you. Thank you for choosing us, and thank you for feeling like you would want to recommend us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

A Lease Experience

I met with Airius McClellen looking for an SUV to lease with a trade-in. Airius was very friendly and professional. A good knowledge of all of the SUV line. The whole process took less than 90 minutes.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Airius and the team. Here at Camelback Subaru, our goal is to provide Extraordinary service by making the process stress free and enjoyable along the way. We are pleased to hear that Airius and the team took such great care of you. Happy driving in your Subaru! Thank you for choosing us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Best Outcome

My car experienced the flashing lights - do not drive - take for service scenario that everyone dreads. I took it to Camelback VW (it was a VW after all) and prayed (as we all do in these situations). The news was not good, my car was BROKE. So, here I am in panic mode - no transportation is not an option for me. Many people would have taken advantage of my situation and put me in an uncomfortable place; but not the folks at Camelback. They worked within what I had and could afford and put me in a new car. Ryan (Service), Jordan (Sales), Dennis (Manager), and Ervin (Finance) worked together to give me the best outcome possible. Thank you, Camelback VW.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Jordan and the team. Here at Camelback Volkswagen, our goal is to provide Extraordinary service by making the process stress free and enjoyable along the way. We are pleased to hear that Jordan and the team took such great care of you and got you into a new car. Happy driving in your Volkswagen! Thank you for choosing us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

It was a great experience

Jordan Sanchez was great he had all the answer. Everyone an Camelback Volkswagen was very nice and respectful of my time. Which was very important to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Jordan and the team. Here at Camelback Volkswagen, our goal is to provide Extraordinary service by making the process stress free and enjoyable along the way. We are pleased to hear that Jordan and the team took such great care of you and answered all your questions. Happy driving in your Volkswagen! Thank you for choosing us! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager

Great People and Great Service

I recently purchased a Subaru Impreza Sti at Camelback VW/Subaru last weekend. Airius was a phenomenal sales representative, who ensured all of my questions were answered and all of my needs were met. Frank the sales Manager was equally superb in his customer service excellence. Matter of fact the whole team was terrific. Thank you Camelback VW/Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi There! Thank you so much for taking the time to provide such wonderful feedback about Airius, Frank and Tu. Here at Camelback VW/Subaru, our goal is to provide Extraordinary service and to make the process stress free and enjoyable along the way. We are pleased to hear that Airius and the team took such great care of you and that you love your new Impreza. Happy driving in your Subaru! Thanks again! We welcome you to the Camelback family! Shannon Evenson Customer Relations Manager