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Arrowhead Honda

(3,588 reviews)
Visit Arrowhead Honda
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2021 state dealer award
View 15 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2013 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 633-4110 (888) 633-4110
Used (866) 324-0910 (866) 324-0910
Service (888) 452-1348 (888) 452-1348

Reviews

(3,588 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Honda from DealerRater.

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Tom Urbina has always taken very good care of me. He's aweso

He explains everything and all my options thoroughly. I've been going to him for years and will continue going to him. He's even provided me a rental car numerous times, which has been very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Eric, Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Extremely helpful team at Arrowhead Honda

I went into Arrowhead Honda knowing mostly what I wanted but thanks to the dedicated support of Eric G. and the rest of the staff there I was able to solidify my options and find the car that suited my needs perfectly. Not only did I get the car of my dreams but I also got it at the best price and at a great financing rate! If you are looking for genuine people who care about you and have your best instrest at heart then you NEED to go to Arrowhead Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Salesman Eric Galliani ,Jason Heximer in finance, and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Travel for service

We live in El Paso Texas but travel to Arrowhead for sale and service because of the great customer service. Prefer Arrowhead to both dealerships in El Paso.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Keith, Thank you very much for taking the time to review Express Advisor Brandon Whitaker and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Dino is the best!

We brought our 2016 in for service and dove out with a new 2018 CRV. Thanks to Dino, he was able to work out a trade with our lease and get us in a new CRV. WE have never been to a dealership where a sales associate was more helpful and caring than Dino has been to us. This our 5th CRV, so that is a great testament to how we are treated by Dino. THe service department has always been great as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Service Advisor Antwon Germany and the Arrowhead Honda Sales team. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Oil Change

Had a problem with an oil change, but was resolved immediately when I returned, David showed me what happened, and told me what they were going to do to remedy the situation. David went above and beyond to ensure I was informed, clearly understood everything and what to do about the oil drip in my garage. Very pleased with the service I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Service Advisor David Scott and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Professional and Fast

Having my car serviced turned out to be a very pleasant experience. David Scott went over everything with me to make sure my expectations were met. He was patient when I asked several questions and answered them satisfactorily. Very professional! The wait time was short too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Service Advisor David Scott and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Best buying experience in 50 years

5 Stars experience all the way. Costco indicated that Arrowhead Honda was a preferred dealer. Costco was correct. Steven Nguyen call and we scheduled an appointment to review the Honda CR-V. Steven's easy to talk to manner and his knowledge of the vehicle made us feel comfortable and informed when we left the dealership. I have been buying cars for over 50 years and this was without a doubt the most enjoyable experience to date. We will definitely recommend Costco Auto Buyers Program and Arrowhead Honda AND especially Steven Nguyen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Salesman Steven Nguyen, Jeff Sokol in finance and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Sales Person Nick C.

He was great👍🏻👍🏻👍🏻👍🏻thanks again🤗very satisfied with his service. Nicholas very friendly, polite and keep our time waiting so interesting lol 😂 I would come back to him on my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Salesman Nicholas Cicala , Tom Urbina in Service and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Excellent

Was able to schedule and get a service within a few hrs of going on HondaLink. Very helpful. Antwon was quick, courteous & estimated time needed accurately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Professional auto service

Tom Urbina has been my service manager from the beginning. Always professional. Never have I had a problem with the service department. The entire t a.m. goes overboard to ensure I’m pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you very much for taking the time to review Service Advisor Tom Urbina and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com