Scott Honda of West Chester

My car was serviced by Scott Honda. While the service was good they shared my personal information with a third party, a warranty company. The warranty company continues to solicit me. I have asked them to remove my information from their system and while they confirm they done so I received another solicitation on Scott Honda letter head today. I have spent hours on the phone with Jason, Scott Honda GM, and the warranty company. I have asked to meet with Duke Scott who has not honored me with a response. Today I wrote to Honda asking them to help. No problems with the service. Sharing my personal information with third parties was not part of the deal.

Brought my car in for service. The check in process was fast and easy. Scott Honda had all the needed information. The waiting area is comfortable and coffee was available for all. Service was done promptly. I dealt with Shiva who was very professional.

It was a nice dealership as you walk in everyone was nice and felt welcomed

I have been taking my Hondas to Scott Honda since the 1990's. I just had my 22 year old Honda CRV serviced again so that it runs like a new car; all this is possible due to the maintenance my Honda has received since I purchased this use car in 2004.

I had an emergency electrical problem with my Honda CR-V. The service adviser I called recommended trying a jump start. When that worked, he told to bring the car in , with no appointment, and the service department would help . I was in and out of in less than an hour, and everything was fixed.

From the moment we stepped into the Honda dealership in West Chester, Allen stood out. He greeted us with a big smile, and right away we felt the difference compared to other dealerships we had visited. That friendliness never faded throughout the entire process, and it truly set the tone for an amazing car buying experience. What impressed us most about Allen was his patience. He never rushed us, no matter how many questions we asked or how many times we needed something explained. He walked us through every detail carefully, making sure we felt comfortable and confident with our decisions. You could tell he genuinely cared about helping us find the right car rather than just trying to make a quick sale. That kind of patience and sincerity is rare these days, and it really meant a lot to us. Allen was also extremely knowledgeable. He explained the features of the vehicles clearly, helped us compare options, and offered honest insight into what would work best for our needs. At every step, he made us feel like our satisfaction was his priority, and he went above and beyond to get us the best possible deal. We also want to thank his manager, Eric, who worked alongside Allen to make everything happen. Together, they were transparent, supportive, and truly went out of their way to make sure we left happy. Overall, Allen made the entire process smooth, and stress-free. He’s friendly, professional, patient, and someone you can trust, which is exactly what you want when making such a big purchase. If you’re shopping at this dealership, do yourself a favor and ask for Allen. You’ll see for yourself how much of a difference he makes.

Just bought my third vehicle from Scott. Allen was a pleasure to deal with. Scott has truly earned my trust.

I had a great experience working with Allen Ma when purchasing my Honda Ridgeline. He was knowledgeable, patient, and made the whole process smooth and stress-free. I would highly recommend Allen to anyone looking for a new Honda.

Vaughn the service advisor is always fantastic to work with . He’s friendly and efficient and he always goes the extra mile to make sure I get great service.

Great service Aaron really seemed to care about what I needed in an automobile. Great experience in buying a car couldn’t ask for better service.