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Pacifico Ford

(4,839 reviews)
Visit Pacifico Ford
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–8:00pm 8:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2019 state dealer award
View 17 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 641-7946 (888) 641-7946
Used (888) 641-7953 (888) 641-7953
Service (866) 376-0708 (866) 376-0708

Reviews

(4,839 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pacifico Ford from DealerRater.

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It's always a GREAT experience dealing with Ziggy at...

It's always a GREAT experience dealing with Ziggy at Pacifico Ford. Ziggy and The Pacifico Ford staff made my second car purchase easy, stress free and satisfying. Ziggy worked very hard too make sure all my needs and expectations were meet. After dealing with Ziggy for the purchase of my previous vehicle the 2007 Ford Edge SEL, he knows how picky I can be. I advised him of my car note limit and that I wanted to get something similar to my first love, the 2007 Ford Edge SEL but with better gas mileage.... Which lead him to show me my NEW love, 2011 Ford Escape. I LOVE everything about my new car. Ziggy worked with me to make sure I got an affordable great car note and the BEST deal ever.... He make things happen!! I would definitely recommend him and Pacifico Ford to everyone. And I look forward to my future car purchasing because of the excellent service I receive with every visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Riccardo was extremely friendly. I arrived late on a...

Riccardo was extremely friendly. I arrived late on a Friday evening to purchase a Chevy Silverado, he stayed late and worked with me to complete the deal. Riccardo and his mananger, Joe were a pleasure to do business with and I would recommend these 2 gentlemen to anyone...thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I feel that Mike Henkin was very...

My husband and I feel that Mike Henkin was very courteous, knowledgeable and helpful in picking out our new 2011 Ford Escape. He made sure that we fully understood how to set up our phones to sync them with the car. He was quick to answer completely any questions we might ask and if he couldn't answer them he made sure he got the answer for us. As far as I'm concerned Mike went above and beyond to see that we were taken care of and given the red carpet treatment:) Thanks Mike and we will be sure and refer other people to see you for any future car purchases they might be interested in!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My experience with Pacifico Ford was easy, stress free,...

My experience with Pacifico Ford was easy, stress free, informative and gratifying. My sales associate Michael Henkin walked me through the entire process from beginning to end. From test driving vehicles, weighing my options on the cars I was looking at, the price range I could afford, the banks with the best rates available to the warranties and what each one covered an for how long they lasted. I don't think I've had anyone in all my years purchasing a car be so informed in so many aspects of buying a car & not have me go to this person or that person to find out all the info I needed to make the purchase. I came into the dealership in the morning, and by dinner time I picked the car I wanted, at the price I could afford, with a GREAT rate from a bank, and left a very very happy person. Mike never made me feel as though he was taking for a ride. He was very straight forward & honest with me (good or bad) and that made my experience AWESOME! I will definitely come back with service like this!! One Happy Customer, Megan McGoldrick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We are pleased with our purchase of our Fusion. Jorge...

We are pleased with our purchase of our Fusion. Jorge Agosto was great, this was my first time meeting him, but, my husband has pruchased cars from Jorge in the past. Jorge is very friendly, social, patient person and has impeccable customer service!! Thank you, Roslyn Braddock

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everything went well with the sale. Rocky was very...

Everything went well with the sale. Rocky was very friendly and helpful in getting the deal done. The reason I put OK for the price was I put in about 8 hours down at the dealership over 3 days, and still wasn't able to get to my price. The price of the car was alright, but I was hoping my monthly payment would be about $20 cheaper, and we couldn't get there on a lease, finance, or anything. Anyway... Thanks, Rocky. Overall I love the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

My Son In-Law Shadi Dandan gave us a great salesman...

My Son In-Law Shadi Dandan gave us a great salesman Clayton Garrett, Clayton was very professional and very helpful, he took time going back and forth with us until we were completly satified with our purchase. Ever since my son-inlaw has been with Pacifico Ford we've been buying and sending our Family and Friends there. This is a great Car Dealer..A+ for Mr.Clayton Garrett Thank You for caring. God Bless You All.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

It was a great experience dealing with Rocky! This is my...

It was a great experience dealing with Rocky! This is my first car shopping experience, and I am really glad that I got Rocky to talk to when I walked in the dealership. Rocky is super professional and personable. He took great care of me and clearly explained every detail. :) He's definitely one of the first people I will call when I am ready for my next car shopping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have been a customer of Mr. Gary Holmes for a number of...

I have been a customer of Mr. Gary Holmes for a number of years and he has always been very accommodating to my family and I. My Dad purchased a Crown Victoria before he passed and he left it to me until th transmission died. Mr. Holmes is a very personable and always tries to solve any problem that I may hve with my car. I tell my friends about him and if they ever need to purchase a car go to Pacifico Ford or Hyundai and ask for Mr. Gary Holmes. I put my trust and faith that he will see that the transactiion(s)and service(s) will be done correctly. Thank U Mr. Holmes for being a people person. Regina Crenshaw Hightower

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Our car broke down on the way to a bar mitvah and college...

Our car broke down on the way to a bar mitvah and college visit and we missed both of those events. Maria was so nice and helpful. She treated us very well and made our crummy day a little less crummy. Her customer service was outstanding! Pacifico Ford is lucky to have her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.