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2025 consumer dealer award
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Reviews

(1,508 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Hyundai from DealerRater.

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Excellent service.

Excellent service. Waited for vehicle inspection and was done in allotted time. Customer representative was courteous and efficient. Can?t remember his name. Thoroughly explained the invoice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience.

Great experience. Staff were friendly and professional. Service was completed quickly and price was reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I had a wonderful experience today my sales and finance

I had a wonderful experience today my sales and finance people were the best Fred was my salesperson worked all numbers for me to be able to purchase my new vehicle the finance man whose name I don’t remember was pleasant and very informative. All of the staff I met were very kind and hospitable down to earth people. Love my new vehicle I drove home like a pro thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everyone was so pleasant!

Everyone was so pleasant! Moe was helpful, patient and went above and beyond! I would recommend him to friends and family. Great customer service by all involved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Dianira, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I recently purchased a car from Steve at Faulkner, and I

I recently purchased a car from Steve at Faulkner, and I can't say enough good things about the experience. My situation was incredibly stressful, my car had just been stolen, and I wasn’t in the best headspace. But Steve was incredibly patient, kind, and helpful through every step of the process. He took the time to listen to what I needed, made sure I felt comfortable and informed, and never once made me feel rushed or pressured. His calm, professional, and empathetic approach really made a tough time a lot easier. If you’re looking for someone who genuinely cares about helping you find the right car and goes above and beyond to make the process smooth, ask for Steve. I’m so grateful for his support and highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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John was great to work with and was transparent with me

John was great to work with and was transparent with me about the used Venue I was purchasing, helping me to feel more confident in the purchase. No pressure was applied, and we came to a deal that feels fair to me. Best car shopping experience I?ve ever had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Ryan, thank you for your positive review. We're glad to hear that you found our team here at Faulkner Hyundai Philadelphia so helpful in the purchase of your vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Purchasing our car at Faulkner was a pleasant experience.

Purchasing our car at Faulkner was a pleasant experience. Steve the sales representativesde us feel relaxed and comfortable throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I just bought a new car from Faulkner.

I just bought a new car from Faulkner. Best car buying experience I?ve had. My Salesman Ray was great, super knowledgeable and helpful. The Finance Manager Ozzie was great too. Every body knows how annoying the buying process can be but Ozzie made it as painless as possible. If you are looking for a car definitely stop by and see Ray.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jeffrey, thank you for your positive review. We're glad to hear that you found our team here at Faulkner Hyundai Philadelphia so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Took my car right and took care of it in the time he told

Took my car right and took care of it in the time he told me he would take everything’s good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Service was excellent.

Service was excellent. All needs were handled in a complete and timely manner. Very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.