Reviews
Write a reviewGreat Repairs, Great Customer Service
I recently had my GMC Acadia in for service for routine maintenance and a concern with the rear heat. I was immediately offered a courtesy vehicle so I didn't have to sit and wait for the service to be completed. I received a call that the issue with heat required a part that they wouldn't have until following day. The next day, my car was ready and freshly washed!! Faulkner Trevose is a top-notch dealership, always taking care of their customers to ensure return business!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
Fast, quick and comfortable customer service area. I recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review Faulkner Buick GMC Trevose
had to get ride back to dealership from work when i wasn't contacted by shuttle driver... otherwise great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Buying process
Our salesman was extremely helpful and certainly knew his product.He helped us find the perfect car for our needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent
As usual, great service, courteous and friendly staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Outstanding
In and out in 60 minutes. Oil change, tire rotation, top off fluids and car wash. Great job Faulkner!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
always polite, friendly people
Everyone at the dealership that I have ever been in contact with has been nothing short of friendly, professional and helpful. This is my 2nd leased vehicle from your dealership and I would highly recommend anyone to buy or lease a vehicle from you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great dealership
We have never had such a great experience when buying a car! Rick Grissinger was by far the best salesman. He knew every option and button on our Terrain and explained it all. We showed up late on a Friday and thought we'd be rushed but it was the complete opposite. This was our first time at Faulkner and have decided that we will never go to any other dealership. Our rav review made my father in law go to Rick two weeks later and purchase a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent
This was our first time at Faulkner and we were thoroughly impressed. Tim was excellent and wasn't pushy like most car salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great professionalism and dedication
I was in Faulkner to just browse around looking at vehicles. Was not going to buy that day but shopping for different cars. Once I got to looking and the staff there with excellent professionalism was blown away at the new and used selections. Walk away with a car that my wife wanted and truly loves it. She's happy I'm happy we're all happy. Thanks Faulkner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase