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Team Toyota of Langhorne

(1,347 reviews)

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Team Toyota of Langhorne from DealerRater.

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Sales manager mcginley..rude rude rude

Very poor treatment today.was supposed to meet with manager Rob mcginley today...must have been too busy for me.He didnt look very busy kicked back in his chair in his office laughing with another employee...after meeting with a different salesperson with very little expierience and 2 hours later after paperwork that was done prior to me getting there ,we couldnt reach an agreement.it happens but was a huge waste of time .salesman walks me to mcginleys office to let him know i was leaving.he flung his arm at me and mumbled something..guy never even got up to say hello .Take your money somewhere else where they appreciate their customers.i purchased 9 vehicles there.and will not go back again..stay away

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealership not for me

This dealership is not for people with no credit or co-signer unless you can put half of the price of car down.....how many people can do that? Otherwise the Internet person was very nice and willing to make appointment until the sales manager told her no deal for me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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A five star experience from start to finish!

Right from the start, the sales rep that answered the phone was polite and helpful. He made sure the '06 Sienna that I was considering was available. When I came in for a test ride, a very knowledgeable associate went along with me to help figure out the particulars on this car. Coming back in to agree on a price turned out to be a pleasant experience as well. The Sienna was offered to me at a very fair price without any pressure to buy. To top things off, Team Toyota made a generous offer for my trade in. I drove in planning on just a test ride and drove away with a "new" family car thanks to the fair and friendly staff. I will definitely recommend Team Toyota to my family and friends as a dealership you can trust .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience

Rep not pushy. Listened to our needs and limitations. Willing to negotiate on price. Explained the process and all features of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Salesperson knowledgable. patient, and courteous

My salesperson was knowledgeable and patient, and courteous . He spent a good amount of time explaining my options and even arranged for me to meet with him after the sale to continue familiarizing me with the " bells and whistles ".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service

Our salesman was very thorough from the time we walked in until we left. He showed us everything in our new vehicle & walked us through the service area. Very nice guy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sheila Lambert

Ashley Hall is awesome at giving great customer service! She makes my service appointments a great experience. Thank you Ashley! The waiting area is comfortable and clean. I don't even mind waiting and the snack bar is a plus!!!! Sheila Lambert

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very pleasant experience

Met at the door by sales associate.Quick and easy. all questions answered. took test drive around parking lot per my request. transportation to home with my older vehicle arranged.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great car buying experience at Team Toyota

The Team Toyota salesman and finance staff were were professional. I didn't feel the usual anxient I associate with purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience, Friendly Staff

Pleasant salesman, very easy to work with. No pressure, just easy going folks. Kept all promises made. Friendly sales staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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