Reviews
repair service review
I wish that the service department had a secured evening drop off area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outlander sport purchase
Great experience. Got a great price and Joe Sutter was very knowledgeable and easy to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mitsubishi Service
Service on a Saturday is a huge plus. Repairs were completed on time!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome Sales Person
Cheslsea was a great sales person. Patient and willing to look for something to fit our circumstances. Well informed Thank you very much!!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
Great service done efficiently and courteously My car was ready when promised and the courtesy ride was on time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Not what I went for but went out Happy
Very good service a Great deal One of the best Mitsubishi Dealer around. I Went in to see the new models and didn't care for them " nice but not for me"". So we looked a new outlander that was more my liking. After playing the price is right it was and I now have a new Outlander Thanks Peruzzi sales. This is the Second outlander I had purchased from them .They always worked something out to make a great deal. M.Z.B.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Eclipse Cross deal
Great buying experience! Dan and Dipen were awesome. Had my deal already worked out before I even came into the showroom. From test drive to delivery just over two hours!! Nice job! Would like to give six stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Safety Recall
Took car in for two safety recalls. Only one was completed since the sunroof recall parts are backorded. Disappointing-- dealerships should have parts for safety recalls. And they certainly should be able to tell when they will have the part. My car has had other recalls that when I tried to have them performed, parts were not available and/ or the way to fix the issue had not been worked out. I am feeling a pattern here. Hence my low rating.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Mrs. Addeo, I first want to thank you for the opportunity to service your vehicle and completing the survey. It was a pleasure speaking with you today and understanding the situation at hand. I look forward to seeing you Monday afternoon (16th) at 1:30pm to drop off your vehicle and have our shuttle to take you home. We will complete the sunroof recall on Tuesday the 17th and notify you on completion. Thank you. - Bill Sansom, Service Manager
inspection service
The service staff was pleasant and polite. They explained what had to be done clearly and concisely. The waiting area was comfortable and well looked after.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wonderful Customer service
I went in looking to trade in my vehicle and ended up driving off the lot with a brand new car. The Sales woman helped me to get the payments down to where I could afford them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase