Reviews
Pacifico Marple Ford
Efficient and done in a timely manner. The office is always very welcoming and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service and customer care
Christine my service advisor was great from scheduling a pick up of my Nautilus to getting a loaner. She kept me up to date on what was going on. Although repair wise everything was fixed but they couldn't figure out the Sync with my Android. Apparently they only have IPhones but other that great experience and highly recommend
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Michele, thank you so much for your positive comments about Pacifico Marple Ford! It is great to hear that Christine was helpful during your visit! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!
owner
Parts were pre ordered. Truck was fixed in 30 Minutes. Got to love that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Owner
Easy to get appt and the service was excellent. There was communication from start to finish and the price was very reasonable . No hesitation to continue to get my service done at Marple Ford
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Safe travels!
2020 Lincoln MKZ
I am very pleased with Pacifico including sales and maintenance. The dealers are dependable, professional and courteous. They put the customer first. I have a friend in Pacifico!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Donna, thank you so much for your positive comments about Pacifico Marple Ford Lincoln! It means a lot to us to have earned your trust in our business. We look forward to your next visit!
Great service at Pacifico
I took my Lincoln MKX for service - there was a transmission leak. I was able to use a rental car (at no charge) for the day. I was treated like a valuable customer. (Best part was that the service was covered under warranty!)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
psmrgl@aol.com
Dropped car off early in the am and it was done by my requested time. Service done as usual to my satisfaction
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Warranty repair of engine
Customer service was very courteous and helpful in dealing with my repairs. They tried to minimize the inconvenience of not having my own vehicle. They worked closely with the manufacturer and encouraged me to deal directly with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jon, your comments keep us motivated and working hard for all our guests! We hope you continue to choose Pacifico Marple Ford Lincoln for all your vehicle needs! Take care!
Mr Frank
Everything was simply perfect-customer service, repairs, appointment process and close out process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!
Marple Lincoln
Excellent service! Walked in was taken care of immediately, problem found, covered under warranty and quickly fixed!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!