Reviews
Great Experience
Although your salesman was very persistent in contacting us he was not too pushy , overall we believed he treated us fairly and was easy to deal with.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Erin, we are thrilled to hear our staff provided you with a great car buying experience. He will be very happy to hear your kind words. We appreciate your business and thank you for leaving a wonderful review. We look forward to seeing you again in the future. Be well, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Go to Lucy at Main Line Honda
Can't say enough about Lucy and my experience at Main Line Honda. Lucy gave me the best price on a 2015 CR-V lease that blew away the other offers I received from competitors in the Philadelphia area. Her level of professionalism and customer service is second to none. She went above and beyond to locate a specific color/model out of state and deliver as promised. Thank you Lucy and Main Line Honda for making the car buying experience so enjoyable. If you want a Honda at the lowest price, make sure to visit Lucy at Main Line!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Lucy was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following our page. Regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great experiance, second vehicle from Martin Honda
Roman Tobak treated me very well, as did the sales manager and rest of the staff. They worked with me to get the car I wanted at the price I needed. They want above and beyond in trying to get my monthly payment where I was comforable, all while being genuinely caring people. HIGHLY RECOMMENDED!!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
William, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that we, along with Roman, were able to go above and beyond your expectations and provided you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following our page. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Fantastic Customer Service & Quality Inventory!!!
My husband and I were in the market for a crossover SUV and we were torn between the Rogue & the CRV. We spent over a month shopping around at multiple dealers and online sites. We finally met Mike Murnane at Mainline Honda in Ardmore and knew we found our go-to-guy! He's knowledgable in his field and genuine about finding you the right car for your lifestyle and budget! We were able to finance a 2010 CRV EX and keep our monthly payments low, and we didn't have to compromise on our initial standards! Mike followed up after ever meeting we had before purchasing the car( 3times) and gave me a call if he saw something in the lot I might be interested in. The day after I purchased my vehicle he called me to make sure I was still happy with my new car, and to thank me again for my business. I feel like Mike is part of my family now and I'm forever grateful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your CRV EX! I am happy to hear you are enjoying your purchase. At Martin Main Line Honda, we strive to answer every question and address every concern, and it’s encouraging to know Mike was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a CRV that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find our page to receive access to our exclusive coupons. All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Courteous, Helpful and Professional
The time that Mr. Michael Murnane took to explain every step of the whole process. His way of dealing with people is a credit to your Martin Main Line Honda Dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patricia, thank you for this great review! I am glad to hear that Michael was able to assist you. We hope to see you again for future vehicle needs, be it sales or service. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com
Great service
Ted was on the ball. Went out of his way to help me. Very kind and courteous . Found the right car for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for your outstanding review, Sheila! I'm very happy to hear that Ted was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Above and Beyond Customer Service
I don't usually write reviews, but I feel it necessary in this circumstance. I bought my very first car back in September from Martin Main Line Honda. I went into the situation prepared with what I want and price range, expecting to be hassled, but that totally wasn't the case. My experience buying my Honda Fit was a great one and I love my car. About a month later, I notice that my passenger side mirror is floppy and just sort of hanging off the side. Other than just being unaligned, there was no breakage or dents or marks. It was the weirdest thing. I brought it into the dealership to have them look at it and they said it was going to have to replaced and that it was going to be close to $700 between parts and labor, and that it's not covered by the warranty. Naturally, I was very upset at the circumstance. I called Mitch, the associate who sold me my car to explain the situation to him, and within the day I got a call back from the dealership stating that the parts and labor were going to be free due to the oddness of the damage and the fact that it was a brand new car. This was definitely beyond anything I would expect from a dealership! I truly appreciated the effort and responsiveness. I brought my car in and it was fixed within hours. I told all my friends just how awesome this was and to go there for car purchases. It's nice to see that there are good people out there. I'm now completely sold on my Honda experience, I will continue to go there for maintenance and for all future car purchases. My Mom and all her friends have also bought their cars (mostly from Mitch) as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your marvelous review means a lot to us and thank you for putting your trust in Martin Main Line Honda! Mitch is truly an exceptional employee and we appreciate him for giving you a great experience! Our teams from both the sales and service departments had a pleasure assisting you and are grateful for the 5-star review. We are committed to providing excellent customer service in all areas of our dealership and we are delighted to know you drove away a happy customer. Before we have the pleasure of working with you again, we'd like to invite you to take a look at our Facebook page. We offer exclusive deals, specials, and updates to our loyal fans! Best regards, Steve Bloomer – Service Manager – (610) 649-5600 EXT 101
No pressure
I didn't feel like I was being pressured to buy the car. The salesman Bill was really personable and knowledge about the car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kauna, it was a pleasure to read about your car buying experience at Martin Maine Line Honda. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Bill was able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Great service, great poeple
Everyone there is very nice kind and friendly. When ever I come to that location, I'm always taken care of with smiles and quick timing. Never a very long wait. If I had to wait I would not mind at all. Thanks Honda friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Perry and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Thank you again and hopefully we get to see you again! Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600
Terrific Car Buying Experience
From the moment that I submitted an online request and expressed interest in leasing or purchasing a car from Main Line Honda, the service was both prompt and courteous. My salesman, Tony Longo was very patient, knowledgeable and professional. He took the time to answer all of my questions and presented me with many different cars to choose from. He also worked diligently to help me acquire a financing option that fit my budget. That was extremely important to me. Overall, it was a wonderful experience! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lisa, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At Martin Main Line Honda, we strive to ensure that no question or concern goes unanswered and it's encouraging to know that Tony was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Best, Allan Hall - BDC Director - allanhall@mainlinehonda.com; (610) 649-5600