Reviews
I,was not pleased this time when I, purchased my vehicle....
I,was not pleased this time when I, purchased my vehicle. I, came back but matter was not resolved. I,understood but they didn't.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Mike Freeman - GM
Great service, professional staff
The entire staff was friendly, professional, and transparent. Patrick was our main rep, and he was fantastic! Glad we ended up buying here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Krista! We're glad to have Patrick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great service!
Our sales associate, Nico, was terrific! He was knowledgeable and extremely helpful, going above and beyond to help us find the right car for our needs. There was a lot of running back and forth while I was distancing in my car on the lot, much more work for him, but he was quite gracious throughout. Tom, who handled our paperwork, was also pleasant to work with, well organized and made the whole process go smoothly, including doing the signing outside.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerilynn, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Nico went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Good service
David T was a great help and had a lot of patience. He was able to show me an assortment of styles that were in my price range.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate you for taking the time to give us such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Friendly service
The overall car buying experience was great. The dealer that I worked with was very patient and i had an impression that she really tried to provide me a good deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Best regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Buying a new car can be difficult and frustrating. Not at...
Buying a new car can be difficult and frustrating. Not at Martin main line honda. We got the exact car we were looking fo at a price nobody else could beat. This was the best buying experience I've ever had.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new purchase, Scott! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Kind regards, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Great Visit.
The efficiency and kindness of my dealer. Thoughtful and human. I had the sale completed within a day in time for a well needed road trip.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Brendon, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Friendly, no pressure atmosphere.
Everyone was very friendly and did not feel pressured at any time. Nico, thanks for all your help. I love my new CRV!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your feedback! It is very important to us! Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Buying made easy and friendly!
We were given wonderful attention . Amir was friendly, courteous and went above and beyond in assisting us through the process. Thank you! Dave was also very friendly and helpful
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maryanne, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! All the best, Allan Hall - BDC Director - allanhall@mainlinehonda.com - (610) 649-5600
Avoid at all costs
Service Department Review. My visit was on 07/08/2020. Strike 1- Service Manager Steve Bloomer emailed me coupons for the service center on May 6th, June 5th, and July 5th. I go to use the coupon and every single employee, including the service manager, acted surprised and annoyed by me even presenting such a thing. Not one person knew about the emailed promotion. Corrado (service advisor) was arguing with the service manager in his office saying “it has your name on it” and proceeded to tell me it was “brand new” and that’s why no one knew about it. Three months of an email promotion and that is brand new? Don’t think so. Strike 2- I brought my car in to be serviced because my sun visor fell straight out of its place ( no fault of my own) and all the lights inside the car stopped working. I dropped off the car, explained what happened to the service advisor, and even sat inside the car and showed him that the lights did not work. They have my vehicle for over 24 hours, I pick the car and there is trash everywhere, the old sun visor part sitting on the seat, and the LIGHTS DONT WORK!! Yes, you read that right. A mechanic or auto technician at this service center installed a sun visor and didn’t even check if the light on the mirror worked properly. That didn’t even raise one slight question? Strike 3- I tell Corrado that the lights don’t work and he replies with a confused and annoyed look. He did not believe me so I actually had the recruit the first service advisor I spoke to. The two employees then continued to argue over who messed this up. Extremely professional, right? Corrado doesn’t care one bit about the mix up and does not try to make things right. Strike 4- Even after all of that not one employee had the decency to pull my car around and take out the trash. Nope, I pulled my car around myself from outside of the garage. (This is extremely bad and rare practice and have never experienced this in all of my years getting my cars serviced) Strike 5- I call the service manager Steve Bloomer and his lackadaisical attitude towards the situation made it easy to sever ties for good. Please don’t go here, you will have a headache from even just watching the xxxx show. I paid $105 for a sun visor and a the worst service I have ever experienced.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you sharing your experience with us at Main Line Honda. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. Please contact me as soon as possible so I can hear more about what happened and provide my assistance. Sincerely, Mike Freeman - GM