Reviews
Very dishonest people here. Take your business elsewhere!...
Very dishonest people here. Take your business elsewhere! Bought a car here in Oct 2019. I had cosigned a loan with my then boyfriend (later found out i was primary borrower after signing the loan documents) who needed a car to drive. He needed a cosigner because his credit was poor. At the time of signing this loan, he told me i did not have to pay anything towards this car and that I had “nothing to worry about.” Come to find out later i am financially responsible for paying for this car. By the way I had never done something like this before for anyone. I was naive and in love. I was 22 and he was 37 at the time. My ex has been delinquent on the payments for many months now. The car almost got repossessed earlier this year. However my credit has taken hard hits that i can’t even apply for a new credit card or refinance one of my private loans to get a lower interest rate. I spoke with the finance manager at Lansdale Chrysler (he also happened to be the same person that sold me the car). I told him about the situation and that i needed to be removed from this loan asap. Of course the manager there did not care. He knew what he did was messed up. He knew this older man was taking advantage of this much younger lady with fairly little life experience. He did not care because all he cared about was making money off of this horrible deal. No sense of morals. He said there was nothing that i or he could do to remedy this situation. That i could not be removed from this loan unless my ex refinances it. Right now, my ex is still behind on payments. I will be letting everyone I know about this. I have friends and people I know who have bought cars from here. Let’s just say they won’t be doing business here again.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We could not be happier with our experience here. Jim...
We could not be happier with our experience here. Jim Collins took care of us like family and made sure everything was ready when we came from out of town to buy our Jeep. No high pressure sales tactics or pushy up sells from Jim or the finance manager. They truly could not have made the process easier or more pleasant. When the time comes for another purchase we will be returning to this dealer - well worth the hour and a half on the road to work with them. Thank you Jim and team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the worst dealership/service center I have ever...
This is the worst dealership/service center I have ever experienced - I brought my Jeep a few years ago to fix gauges and they suggested a new car- 3 years later I trie to bring it in to fix the passenger window which needs a new regulator($35) and they claimed it would be $500+ to replace.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We just purchased a new car at Lansdale Jeep. Paul A. was...
We just purchased a new car at Lansdale Jeep. Paul A. was great to work with and the entire staff was very friendly and welcoming, A+!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service. Quick and easy buying process. Friendly...
Great service. Quick and easy buying process. Friendly sales and service. Paul had everything ready when we arrived. We were in and out of there in less than two hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exceptional service and attention to the customer's...
Exceptional service and attention to the customer's needs. Been a customer since 2007 and just purchased my first RAM truck after 5 jeeps. I highly recommend Lansdale for sales & service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of New Car 2020
I purchased a 2020 Jeep Cherokee this week. The salesman was Jim Collins. I was most impressed by the quality of service Jim provided in showing me the available models in the size and price range that I was looking for. He explained the differences between the various models and was most helpful in narrowing my search. The negotiations over the final price were handled in a most comfortable manner and I was totally satisfied with the outcome. I would most definitely recommend Jim Collins and Lansdale Chrysler Dodge Jeep Ram to other buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Horrible customer service!!!!
I’ve been a customer for 5 years. Total rip off. They (CHRIS) tries to up sell everything He is the rudest most undesirable person to deal with. All are miserable and they could care less about customer service. This is my last visit.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you sharing your experience with Lansdale Chrysler Jeep. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Lansdale Chrysler Jeep Team
Wonderful dealership! Paul G was dedicated and worked...
Wonderful dealership! Paul G was dedicated and worked with me for hours. I got a great deal on my new 2017 Dodge Challenger! This car was a dream for me and I cannot thank you guys enough for making it happen!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased a Used Jeep Cherokee
Paul was awesome! Very helpful and knowledgeable. An overall great experience. I plan on recommending my family and friends interested in a Jeep to see Paul at Lansdale Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car