Reviews
Amazing service
He was amazing helped me with everything I needed answered all questions to where I was able to unstander and got everything done fast he is number one
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Omar was fantastic. Best salesman ever
Great experience. Omar was great. I was in a rush and he helped speed up things. Showed me everything to know about the es350. Good price and very courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Sales Experience at JM Lexus w/ Anthony Pezzuto
I had been driving a Lexus RX 330 for the last ten years. It was a 2005 and still looked and drove great. I had limited service on it but decided that because it had 167k miles on it, it was time to get a newer one. I never even considered any other vehicle but Lexus. I searched online and found exactly the champagne color I wanted. I walked into the dealership with my girlfriend and met Anthony. He was personable and knowledgeable. We test drove my L certified 2015 and I loved it. I tried to negotiate the price but he would not budge. The next week, I received an alert that the price on that car was reduced. I went back in, drove it again and wanted to think about it. Then I got busy with work and when Anthony called me to follow up, I told him I was staging a home and asked if he could deliver it. He did, brought all the paperwork and delivered to a home in Coconut Creek that I was selling. He explained the features of the car and switched my plate and I was good to go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great nice honest staff. Fun people. Not cocky acting
Perfect people lot of honest respect. Will be back this week. From Myrtle Beach scEveryone we spoke to in building were nice. Very clean place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent
I am very happy with JM Lexus but I’m happier with Kenneth since he helped me get my dream car. He is very friendly, very very professional and gave me the best deal I could ever get. Highly recommend seeing him and highly recommend joining the Lexus family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gary was terrific, personable, and answered all questions,
I pretty much answered all the questions. Your dealership was clean and helpful. I couldn’t have worked with a nicer person. I’ve leased now 4 Lexus’s over the last 12 years and have been happy with them mechanically. Carlos Nunez has been a pleasure to work with in service. I give lexus an A overall.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding professionals
Outstanding professionals helped us. A positive experience. I highly recommend JM Lexus and the staff I dealt with. Follow up was outstanding and all questions answered.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience.
This is my second experience with JM Lexus. My wife and I have been dealing with car dealers since 1953 when we bought our first car, and now 65 years later we have leased our second car with JM Lexus. The facility is excellent, comfortable and easy to get around. Your staff is helpful and does not jump at you when you walk through the door. But to get to the real point.Tim Spellman is n excellent "CONSULTANT'' In the almost three years since we first leased a car and that was with your dealership, Tim Spellman has been calling us frequently during that period asking if there is any thing we need and what can he do for us. By the time we completed our contract on July 1 I think we had seen or talked on the phone to Tim about 7 or 8 times. He is the kind of salesman I have dreamt about for 65 years. He is gentlemanly, prompt, complete in his answers, never ever feel intimidated. Let's put it this way. You have an outstanding sales person in Tim and that is coming from a man who has been through dozens of sales people. This was the most comfortable car deal I have ever made. You should be proud of Tim Spellman. He has integrity and is trustworthy to the core.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience easy and very pleasant
I bought few cars from Mel Malka ,it was easy and pleasant experience, like the Lexus plus one single contact, Mel stay with me all time and help me with my phone and Gps, Thank you Jm Lexus,,and Mel for personal and caring fabulous service .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awsome experience
from the initial phone call to the follow up, great knowledge of the vehicle options and how to set up. everything i experienced exactly how it was explained. perfect and quick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car