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Ciocca Subaru of Allentown

(2,303 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–8:00pm 7:30am–8:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2021 state dealer award
View 7 awards
2021 state dealer award 2016 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (610) 553-5099 (610) 553-5099
Used (610) 726-1007 (610) 726-1007
Service (610) 276-3326 (610) 276-3326

Reviews

(2,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Subaru of Allentown from DealerRater.

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Thanks Adrian!

Great service! Great people! Helpful and friendly. Ask for Adrian to get a great deal! Came in for an oil change and went home with a new car! Thanks Adrian love my new Crosstrek :) Subaru cars are the best and Ciocca Subaru makes it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Donna Y, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

Great customer service! Will visit again.

I am so pleased to have had Nick serve as my Sales Specialist. He was patient and attentive; knowledgeable and personable. Nick made me feel as though his whole purpose was to provide me with the car that I wanted, not what he wanted to get me to buy. I have had terrible experiences in the past at other dealerships where the salesmen just tried to sell me the car HE wanted and largely ignored what I asked for. Not so here. I am happy to give my business to Nick and Ciocca. Thanks for a pleasant car-buying experience!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roger Thrash, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

Great experience

This is my second time leasing a car from Ciocca Subaru and the customer service is amazing!! I would highly recommend these guys. My salesman Adrian couldn't have made the process any easier for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Cristani Robles, we're glad you had such a wonderful experience with us!

Repeat Customer

During process I looked around showroom and there were a lot of smiles , not something generally seen at a dealership. My family has leased seven cars at Ciocca- says it all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Barbara, thank you for your kind review; we are happy to pass along your comments to the team here at Ciocca Subaru! Please let us know if there is anything else we can do for you; we are more than happy to help!

First Car Purchase

Great all around experience. Thorough, knowledgeable, and clearly cared about their customers. Could not have asked for a better first car buying experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Iconhall27, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

Thank you Ciocca Subaru!

A five star review does not do this dealership justice! I can’t even begin to explain how thankful I am for having the salesperson I had. Fernando was great. He is personable, and just “gets it”. I ran into an issue while there and needless to say Fernando did everything to keep me calm and help me through the process. Dealing with him was like dealing with a friend.Not only did I leave with the car I had my heart set on, Everyone in this dealership was friendly and attentive. As I waited I had a few different associates ask to make sure I was okay and if I needed anything. I had a wonderful first time buyer experience, THANK YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Tiara Marie, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

Excellent Experience

The entire staff was professional, quick to respond, and open to all levels of communication. I would recommend this dealership to anyone in the market for a new, or used, automobile.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

Milton was awesome!

Ciocca Subaru helped me purchase my first car and they were amazing throughout the whole process. Milton was great to work with, he answered all my questions and was extremely friendly. The entire process was super smooth and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Emilycreighton, thanks for your praise and kind comments about our team. We hope to see you soon!

Excellent experience with this dealership

Our overall experience at this dealership was far better than any other we have had with any dealership we worked with in the past 15+ years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jamesb, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

First Car

I recently bought my first car at Ciocca. I went in with a car in mind and Fernando made sure we knew everything about it. John also made the financial process simple and easy to understand. Overall, this is a very good dealership and would recommend them to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that you had a simple and easy car buying experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!