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Hollywood Chrysler-Jeep

(2,865 reviews)
Visit Hollywood Chrysler-Jeep
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–7:00pm Closed
2018 state dealer award
View 5 awards
2018 state dealer award 2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (954) 623-8466 (954) 623-8466
Used (954) 283-5457 (954) 283-5457
Service (954) 623-8489 (954) 623-8489

Reviews

(2,865 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hollywood Chrysler-Jeep from DealerRater.

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Bunch of Thieves

Do not get service or buy from here. I had went in to get my transmission looked at and they sold me on some bogus repairs. They basically stole money from me. I’m out like 2000 dollars and they completely ignored the transmission issue. If you want to get your money stolen then this place is for you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My lease was up on my Jeep Grand Cherokee. Called and...

My lease was up on my Jeep Grand Cherokee. Called and spoke with Josh Clinton and Ruel Forbes about getting into a new Jeep. They were able to give me some quotes right away and I ended heading into the dealership. Ruel showed me a few vehicles and I found one that I liked. My experience at Hollywood Chrysler Jeep was great overall and Josh and Ruel made the whole process painless and I was in and out pretty quick. Will definitely recommend this dealership and these two for making it happen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service. Very professional and friendly. I...

Excellent service. Very professional and friendly. I would recommend visiting this dealership when your looking for a car.. Ruel did an amazing job of explaining all the details.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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thieves

if I could give o stars thats what this place would get from me...I called to verify they had a car told them I had a check for 14000 to buy the car did the numbers with taxes and dealer fees everything came up to 14496 i agreed to go and purchase the car when I got there the priced changed from 14496 to 17496 this place is shady and they are crooks especially Samantha the one who quoted me a price had me driving two hours just to raise prices..I wouldn't reccomend my dog to buy a car here..sign mad black woman.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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The Nightmare of the Service Department

READ the other Reviews. This place is HORRIBLE with a capital HORRIBLE. I took my brand new Jeep Gladiator to this location because there was heat rushing out of the vents. Since I bought the Jeep the temperature has always on both sides been set at 67 degrees. The first time I brought the Jeep in to this service center dealing with someone called Steve who btw did not have his mask on and kept telling me to come into his office, he took the Jeep. I received the Jeep 27 hours later being told it was fixed but he was not sure what they did to fix it or what was really wrong with it! Really? As you can imagine the next morning HEAT rushing out of the vents. When I brought the Jeep in I received insulting comments from Mike the Manager, along with the technician, "did you lower the temperature?" "It takes a while to cool off", "It is a bit warm", "well yes it is hot air". Insult to my intelligence to say the least as I do not and would choose not to spend my Friday morning at a Jeep Service station. After 36 hours and opening up a case with Chrysler they found out it was in fact a faulty sensor on the outside of the vehicle. No apology from nasty Mike the Manager, Steve who btw is really a nice guy, or the nasty Mechanic. Do yourself a favor...Find another Jeep Dealer this one sucks!!!!

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing service and honesty from A to Z. Raul Forbes,...

Amazing service and honesty from A to Z. Raul Forbes, Gary S, Anthony from financing were amazing and friendly. Raul went the extra 100 miles always thinking about me over a two week period until we finally found my vehicle. A vintage 1941 edition 2020 2-doe Jeep Wrangler! Thank you to all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Rip off

Recently I bough a certificate 2016 jeep and because was certificate I don't check so much. Big mistake.Car look like was under water for long time. Very rust in bodywork.Now they don't answer my complaint. Beware with this dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Visited Hollywoodchrysler to purchase a Jeep for my son,...

Visited Hollywoodchrysler to purchase a Jeep for my son, Leslie Gray and Lance assisted us they were Awesome,best car buying experience I ever had, will recommend to anyonep

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

I am very happy with the service I received from the...

I am very happy with the service I received from the salesman. He help me with a very friendly attitude. And they really help me in all kinds of way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this unbelievable review. Honestly, we can't thank you enough for taking the time out of your day to post this incredible feedback! Take care and we'll see you next time!

Leslie Gray was AWESOME! He was attentive to my needs and...

Leslie Gray was AWESOME! He was attentive to my needs and made sure that all went well. He is the best. Highly recommended! Definitely recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!