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Faulkner Chevrolet Cadillac

(246 reviews)
Visit Faulkner Chevrolet Cadillac
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–8:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–2:00pm
Sunday Closed Closed
New (888) 649-4695 (888) 649-4695
Used (888) 415-2983 (888) 415-2983
Service (888) 421-1385 (888) 421-1385

Reviews

(246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Faulkner Chevrolet Cadillac from DealerRater.

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Great service

I had a fantastic experience and would recommend this service anytime

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service DEpartment

As always the service I got was superb and quick. The guys there are all great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr James R. Addotta - Buying a Truck

I'm very happy I have a big truck which no other dealer wanted to make a good deal with me. I would very much like to put a cover over the back and find out more about being able to carry a ladder on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Director of Athletics Emeritius

I recently purchased my 5th vehicle and am completely satisfied with sales, finance and service personal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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super service

Great friendly and efficient group thanks for the great work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service on my Cruze

My 2011 Chevy Cruze started having the check engine light go on and off, off for a while, then back on. took in for service and oil change, it was found that it needed an oxygen sensor and some kind of gasket around coolant system. Repaired within 1 day and even received a loaner for the time without car. Very pleased with Faulkner service..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great People, great service

Faulkner has a great Maintenance and support staff. They greet you with a smile and the mechanics do a top-notch job. While waiting, check out the sales floor but be prepared to have to deal with some of the nicest sales staff--or not. If you let them know you are just looking they won't pester you but will be there if you decide you have questions. KUDOS to all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fabulous Service

Very nice service. Personal really nice & technician very knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Stephen E Howanitz

Great!! Everyone was extremely accommodating. I purchased a Cadillac last year (2015) I was pleased with all the services that I purchased a 2016 Cadillac this year I definitely would recommend this dealership.(10)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly,efficient service.

Since 2014, the year we acquired our automobile from Faulkner of Bethlehem, attention to our auto has been satisfying. Service and personal attention to travel needs has allowed for our enjoyment of the dealership and auto purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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