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Aubrey Alexander Toyota

(714 reviews)
Visit Aubrey Alexander Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–5:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
New (570) 884-5209 (570) 884-5209
Used (570) 884-7027 (570) 884-7027
Service (570) 884-7030 (570) 884-7030

Reviews

(714 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Aubrey Alexander Toyota from DealerRater.

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Went above and beyond

Went in to see Todd Newcomer about buying a Highlander. Left the dealership a very happy customer. Todd and the Management staff went out of their way to make the deal happen and the numbers click. 100% in my book.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1st time buyer

I went in knowing I wanted a Prius and left satisfied and confident in my choice of a 2016 Prius two. Tom was a great help and made sure I had all the information available to me before during and after signing. It was a relatively easy and hassle free process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

I bought a used car from Abrey Alexander. Very friendly staff. And good deal. The service dept is one of the best for taking care of their customers. They will go above and beyond to get things right. I highly recommend this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New Highlander

We stopped by to look at a 2019 Toyota Highlander. We had owned one for 12 years before trading on a new car in 2014. We really missed it. Austin asked us what color we wanted and if the interior color mattered. We picked out the one we wanted and Austin explained all the new features. Then we took a test drive and we were in love with the Highlander again. After returning to the dealership we sat with Austin and began the negotiations. We were always treated with respect. Austin is very personable and extremely knowledgeable about his products. We would recommend him without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bought a 2004 Chevy Suburban

We stopped to look at a 2004 Chevy Suburban that was on the lot. I dealt with Erica through emails and on Monday we met Andy at the lot. He showed us the Suburban. This was for my wife so she took it for a drive. She loved it. Andy was great to deal with and everything went the way we wanted. Great deal, great price, great people. Thanks Aubrey Alexander.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Case Ertel

Todd Newcomer was fantastic to work with. Highly recommend him as a sales rep for your next purchase. Thanks to everyone at Aubrey Alexander!! -

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very satisfied

Smart and efficient customer service, they had exactly the vehicle I wanted. Thorough knowledge of available cars and option packages. Haykel, my salesman, made sure I knew what I was getting and gave me the exact cost of an option to be added later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 Toyota Camry

Extremely happy with our purchase of a 2018 Toyota Camry. Kyle Reigle gave us A one service. We would recommend stopping buy Aurbrey Alexander and taking one for a test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Used truck

Rick made it very easy to help me get the right deal. They went over and beyond to sell me a truck. Everyone was very friendly and polite. Thank You.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bill was great as usual

My salesman Bill S was great and got me a fair deal on my new Tacoma.I was in for service and liked the new Tacoma off road and took it home in less than a hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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