Reviews
Write a reviewCrooks watch out they wanted me to finace with there
Crooks watch out they wanted me to finace with there banks at a higher rate no thank you then was very pushy with deadlines like check by Friday
Crooks watch out they wanted me to finace with there
Crooks watch out they wanted me to finace with there banks at a higher rate no thank you then was very pushy with deadlines like check by Friday
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Try to get out of covering warrantee issues, terrible
Try to get out of covering warrantee issues, terrible service department, don't buy anything from there
Try to get out of covering warrantee issues, terrible
Try to get out of covering warrantee issues, terrible service department, don't buy anything from there
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Bad service
I purchase Honda Pilot 2020 from this place its been year now it has emission light on and other issues i went to them they wana keep the car and can not offer loan a car because they have only two. I have no other car to drive back home they gave a xxxx about customer problem. So disappointed with their service and i am not gonna buy another Vehicle from them if i ever able to buy another one.
Bad service
I purchase Honda Pilot 2020 from this place its been year now it has emission light on and other issues i went to them they wana keep the car and can not offer loan a car because they have only two. I have no other car to drive back home they gave a xxxx about customer problem. So disappointed with their service and i am not gonna buy another Vehicle from them if i ever able to buy another one.
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Worst Dealership Ever!
Went by a car that was supposed to be on the lot. Called ahead to confirm. poke to the salesman Gary 3 times. Upon arrival, no car, and nothing else like it in stock. He then tried to sell me a completely different type of car which I was not interested in, and I started to leave. Salesman, trying to not lose his classic "bait & switch" sale, proceeded to make extremely racist jokes with me, which he clearly thought was funny. I'm guessing he thought I was a racist because I was white and had a shaved head. I am ex-military and have shaved my head for decades. I am absolutely NOT a racist. And I served my country for ALL my fellow Americans regardless of race, color, sex, religion, or anything else for that matter. This guy was a jerk, and a few other choice four letter words. When I asked for the General Manager, I only got the sales manager. Sales manager told me to relax and that it was just a joke. He added that it didn't matter anyway, since I was white. I feel it would inappropriate to print the kind of language I used in replying to him, save to say, he was not laughing when I left. The salesman Gary just ran away and hid in his cubicle. I will be contacting Honda of North America to report to them my experience. I you are reading this... please do not give this dealership your business.
Worst Dealership Ever!
Went by a car that was supposed to be on the lot. Called ahead to confirm. poke to the salesman Gary 3 times. Upon arrival, no car, and nothing else like it in stock. He then tried to sell me a completely different type of car which I was not interested in, and I started to leave. Salesman, trying to not lose his classic "bait & switch" sale, proceeded to make extremely racist jokes with me, which he clearly thought was funny. I'm guessing he thought I was a racist because I was white and had a shaved head. I am ex-military and have shaved my head for decades. I am absolutely NOT a racist. And I served my country for ALL my fellow Americans regardless of race, color, sex, religion, or anything else for that matter. This guy was a jerk, and a few other choice four letter words. When I asked for the General Manager, I only got the sales manager. Sales manager told me to relax and that it was just a joke. He added that it didn't matter anyway, since I was white. I feel it would inappropriate to print the kind of language I used in replying to him, save to say, he was not laughing when I left. The salesman Gary just ran away and hid in his cubicle. I will be contacting Honda of North America to report to them my experience. I you are reading this... please do not give this dealership your business.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great Smooth Purchase!
Great dealership, been coming here for years. We were treated like family. Nice to do business locally instead of the high pressure corporate pitch! We will be back and have already referred friends.
Great Smooth Purchase!
Great dealership, been coming here for years. We were treated like family. Nice to do business locally instead of the high pressure corporate pitch! We will be back and have already referred friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love This Place
These guys are great! Salesmen are very nice and easy to talk too also. Very knowledgeable about the product. The service department is awesome also. My wife and I both have Hondas and don't plan to change brand or dealerships. We enjoy a reliable car. Number 1 in our book!!
Love This Place
These guys are great! Salesmen are very nice and easy to talk too also. Very knowledgeable about the product. The service department is awesome also. My wife and I both have Hondas and don't plan to change brand or dealerships. We enjoy a reliable car. Number 1 in our book!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been a customer for 4 years with Honda. This will...
I have been a customer for 4 years with Honda. This will be my second lease! I have experienced nothing but ,great customer service and high standard of professionalism. Employees went above and beyond to help satisfy! Thank you Josh and Rick!
I have been a customer for 4 years with Honda. This will...
I have been a customer for 4 years with Honda. This will be my second lease! I have experienced nothing but ,great customer service and high standard of professionalism. Employees went above and beyond to help satisfy! Thank you Josh and Rick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always the best at Independence Honda! Everyone is very...
Always the best at Independence Honda! Everyone is very accommodating and friendly. The salesman was very handsome and respectful! I did not feel pressured at all in making a purchase and they made sure I was comfortable before I signed the deal. I even received a handwritten thank you card a few weeks after I bought the car. I will always buy my Hondas here!
Always the best at Independence Honda! Everyone is very...
Always the best at Independence Honda! Everyone is very accommodating and friendly. The salesman was very handsome and respectful! I did not feel pressured at all in making a purchase and they made sure I was comfortable before I signed the deal. I even received a handwritten thank you card a few weeks after I bought the car. I will always buy my Hondas here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience buying my new Civic was the best new car...
My experience buying my new Civic was the best new car purchase experience! The young man who helped me was very knowledgeable, patient and polite. The process went so smooth and I look forward to doing business with Independence again when my lease is to be renewed. When going in for service, same great experience as well. Thank you Independence Honda!
My experience buying my new Civic was the best new car...
My experience buying my new Civic was the best new car purchase experience! The young man who helped me was very knowledgeable, patient and polite. The process went so smooth and I look forward to doing business with Independence again when my lease is to be renewed. When going in for service, same great experience as well. Thank you Independence Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worst place to purchase a vehicle. The finance guy &...
Worst place to purchase a vehicle. The finance guy & staffs are rude. They are not professional at all. They are disrespectful. THEY ARE RACIST !!!!! They put pressure on you so you can buy the car. They HAVE NO INTEGRITY. BE CAREFUL !!!!!!!!!!!!!!!!!!!!!!!! DO NOT GO THERE !!!!!!!!!!!!! They don't deserve a star. They cheat and lie to customers.
Worst place to purchase a vehicle. The finance guy &...
Worst place to purchase a vehicle. The finance guy & staffs are rude. They are not professional at all. They are disrespectful. THEY ARE RACIST !!!!! They put pressure on you so you can buy the car. They HAVE NO INTEGRITY. BE CAREFUL !!!!!!!!!!!!!!!!!!!!!!!! DO NOT GO THERE !!!!!!!!!!!!! They don't deserve a star. They cheat and lie to customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car