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2025 consumer dealer award
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2025 consumer dealer award 2016 consumer dealer award

Reviews

(372 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Providence Autos from DealerRater.

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The service team were very helpful, explained everything

The service team were very helpful, explained everything that was being performed and gave me a courtesy ride to work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

John, we're delighted to hear that our service team at Providence Autos provided you with helpful and accommodating service. Thanks for sharing your experience!

Krystal is one of the best service writers i have ever

Krystal is one of the best service writers i have ever dealt with, and i worked at a chrysler dealership for over 10 years. Krystal is always professional and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're delighted to hear that Krystal provided such professional and courteous service at Providence Autos. We appreciate your kind words and support!

Always a pleasure to have my car serviced at Providence.

Always a pleasure to have my car serviced at Providence. Fast and efficient. Scheduling is also fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear our Providence Autos team always provides fast & efficient service for your vehicle. Thank you for your continued trust in us!

Video regarding issue and service were excellent.

Video regarding issue and service were excellent. Very thorough. Would highly recommend dealership. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very accommodating and professional in advice and

Very accommodating and professional in advice and communication. They have been very helpful in advising me of other issues that require my attention. I have purchased a vehicle in 2021 and I am very pleased with the results and the quality service provided. This dealer is in class that meets the complexity of vehicles at fair prices and quality standards.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words and support of Providence Autos. We're truly pleased to know you're enjoying your vehicle and the quality service you've experienced with us.

Providence Auto service advisor where very helpful and

Providence Auto service advisor where very helpful and informative to my needs on my ram 1500.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Rodney, thank you for trusting the Providence Autos team with your RAM 1500! We appreciate your review and hope you won't hesitate to reach out if we can be of service again in the future!

Great place to take your car.

Great place to take your car. Krystal my service rep, and the auto tech always kept me up to date on what was going on. Everyone works as a team member.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for acknowledging our team at Providence Autos. We appreciate your feedback and hope you're satisfied with the service on your car.

I have been a customer at Providence Auto for over twenty

I have been a customer at Providence Auto for over twenty years and not keep patronizing them if I was not satisfied!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, thank you for your loyalty and support over the years! We're delighted to know that Providence Autos continues to meet your expectations. Looking forward to serving you in the future!

Got exemplary service from Dwayne.

Got exemplary service from Dwayne. He explained everything that was done to my car and the service man did every test to solve the issue. Nice work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Happy to hear our team was able to assist you so effectively at Providence Autos. We appreciate your feedback, and we are here whenever you need us.

Efficient service, with clear explanation of work done.

Efficient service, with clear explanation of work done. Answered all questions in a timely way. Very satisfied with the work that was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you were satisfied with the efficient service and clear communication provided by our team here at Providence Autos. Thank you for sharing your experience, and we look forward to assisting you again in the future!