Bobby Rahal Toyota

Joel was a no-nonsense/no-hard-sell kind of guy. The "perfect" salesman for me. Thanks, Joel and thanks Bobby Rahal Toyota. I'm getting fantastic compliments on my new wheels!! B. Goodling Newport, PA

This makes car number 5 purchased from Bobby Rahal. I have never been disappointed in the quality and care provided by the Rahal Team. The service department is excellent and the work is performed with least amount of inconvenience. Brandon S. in the service department is a great service advisor keeping me informed of the repair process and costs involved so there are no surprises. The repairs are always justified and the outcome is always of the highest quality. I just purchased a 2013 Camry and Jeff E. is an excellent sales person making purchasing a new car a pleasurable experience. When I need to purchase another vehicle I will definitely return.

Our salesman, Dave Engler was friendly, personable, and easy to work with as we made our decision to purchase a new Sienna. The large inventory of vehicles that Bobby Rahal Toyota maintains on their lot was a plus when deciding where to start and end our search for our new vehicle. Everyone we came in contact with at Bobby Rahal was friendly and helpful and seemed like they enjoyed working there. We will certainly share our experience with family and friends when they are looking to purchase a Toyota.

This is our second Rahal new car purchase. Our experience with Dave E. and the rest of the staff was as hassle-free, fast and professional as our first purchase. We might just buy from Rahal for the rest of our car-buying lives.

I called the new car sales manager on the phone with an offer for a new avalon and was told it was doable. Drove 3 hours from Virginia and a few hours later drove off in my new avalon. An excellent buying experience! I only wish they had a dealership in Virginia!

I am 68 years old. I should know by now that when a car salesman's lips are moving he's lying. The salesman looked me right in the eye and told me that according to a recent TSB it is now Illegal for Toyota to reprogram/disable the car's autolock feature. Then later that same day, after I drove 60 miles back to my home, he called me and tried to walk me through the procedure wnen he should have known that the type of display in my car would not allow me access. On my car it can only be done by the dealer. The salesman called me later that day again and told me "If its the last thing I do" that he was going to have someone from the service department call me before the end of the day to arrange to have the autounlock feature disabled. No one ever called. This is the first year for the Venza to have puddle lights. After I arrived home I was unclear about how they worked. The owner's manual offered no help. So I called the service department. The person to whom I spoke in the service department responded with "What are puddle lights". Unbelievable! I also discovered on my home from the dealership that when the car is in motion the Bluetooth display screen would only show call history. I could not pull up the contact list. I called the delivery specialist who synched my phone to the car. He told me that was a safety feature engineered by Toyota to prevent people from using the phone while driving. I asked for clarification - "Are you telling me that the driver cannot use the Bluetooth feature when the car is in motion?". He responded in the affirmative. When I told him how stupid his answer was he asked me to call him back in five minutes. I called him back about 15 minutes later after I went online and discovered that a contact must be imported into speed dial in order to be called while the car is in gear. By that time he too had figured it out. This guy was trained? I made an appointment at a different dealership closer to home to have autounlock turned off. If you want honest salespeople and knowledgable staff, avoid Bobby Rahal Toyota. They will never see me again.

Justin Stoner was an excellent salesman. He answered every question I had and helped me get down to a payment that was suitable for me. I would highly recommend him to anybody; he tells you the truth and doesn't pressure you to buy a vehicle. Everyone there was very respectful and willing to help if you had any questions. They also go over every inch of your vehicle with you and show you how things work before driving off. All in all, Bobby Rahal is an excellent dealership to go to. I love my 2013 Toyota Tacoma!

The best buying experience for a used car (new car to me). The staff was really busy, but everyone got taken care with a smile,a hand shake and a warm welcome. The cleanest facilities all the way from the garage to the parking lot.(and of course the cars) I just can't put it into words how pleased I am. MY RAV4!!!

I have been to many dealers to look for used cars both for myself and my friends but have never seen a treatment that I get every tme from Bobby Rahal Toyota. I am surprised to see even one or two comments here that says about cutomers not being treated and finding it hard to believe. I bought my car there and regularly service in their service center. Each and every visit was a pleasent experience and they are too polite to be true but I should agree to the face that they do not negotiate when it comes to price. They have something called "Market Driven Price" but its just a fancy word to justify the price they determine for used cars. Overall Bobby Rahal Toyota is a great dealer is my city.

It's both good and bad: they DO NOT NEGOTIATE AT ALL. Check out the price and inventory online and be prepared for the salesman to be a smug, casually dressed cashier. Typically a young dude or old man. My cashier told me that Toyotas were so in demand that they do not negotiate. Which is good because you don't have to come armed with reports and such like I did. They offer very little financing - do you own first. The facility is gorgeous, majestic even, with soaring cielings, glassy offices and very clean. As for the service, I have had very little done here, but it is quite an experience. You drive up and sit in your car in this grand bay until you get tired of waiting, then approach the row of about 10 service writers, all furiously busy talking on the phone or ignoring you. From that point on you do get good service, but the prices are hefty, and they usher you into a modern lounge. There's a room for laptops, and plenty of seating, as well as lots of senior citizens slurping steaming coffee to keep themselves alive, and reading the newspaper. Sadly, many of them are the type who only take a bath on Saturday, so between their musky old people stink and the coffee, it's rather unpleasant. Good thing you can walk into the car area and dream of a new car, without being approached. One time I asked the old man running the supplies shop if I could get paint in my color, and he said he'd have to order it. I never received a call back. I do believe their facility is very high tech, but you never see where they do the work, it's very CIA-like, doors beyond doors. I think the salespeople should be a little more friendly and should dress up. The drive in should be handled better for service.