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Ciocca Honda of Harrisburg

(189 reviews)
2015 state dealer award
View 5 awards
2015 state dealer award 2014 state dealer award
2019 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award

Reviews

(189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ciocca Honda of Harrisburg from DealerRater.

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Same day Service!

My lease was coming up on my 2014 Ford Escape. My wife is an owner of a CRV and we had both looked at the HRV. We both liked it but I swore I would not get the same car as my wife. However Ford seemed to care less about me as a customer so I went back to take a close look and test drive the HRV, got hooked! Paid off the lease to Ford, returned the Escape and drove home with the HRV that night. Dealership was/is great, took care of me and will most likely be getting the business from my wife. My only stipulation is that she has to get a different color!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2017 Ridgeline

I purchased a 2017 Ridgeline. Stopped in at 9:15 am made the deal, left at 10:45 am and picked the Ridgeline up at 4:30 pm. This was one of the quickest and smoothest transactions I have had when purchasing a vehicle. I received a more than fair price for my trade in. The salesman (Alan Rothrock)was knowledgeable about the Ridgeline and explained all the details of the Ridgeline. There was no pressure tactics just plain here is what we have here is what we can give you can we work this out. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Honda Accord car

This dealership is an awesome place to buy a car ! They meet all your needs ! They have a good team Matt buller sales person helped me and everyone else made a good team! My experience was awesome !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Sales Experiance

I purchased a new 2016 Honda CRV Touring Joe Barone my salesman was excellent. He took plenty of time to explain how to safely operate the vehicle and how to make plenty of personal settings. I have much to learn yet about the vehicle since it is very well equipped electronically, but in time I will master that. And Joe said I can stop by anytime and he will help me with anything I may struggle with. WKR Harrisburg, PA

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best place

I went there to check out prices with my boyfriend and at the end of the evening we left with a brand new car a 2016 honda accord sport!!! Out sales associate was bryan Rodas he was great ! He got me a great deal and insurace. Loved every minute great costumer services!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Sales and Service

Excellent sales and service, thanks to coz, zarah and john from ciocca honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service

I loved Matt! He got me in and got me done! I loved the service and the car! I purchased a 2010 Honda Accord LX! Ciocca Honda will be the place I get the rest of my cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great sales associate and great facilies.

I really liked the sales associate that was involved with the Honda CRV that I bought. I really like the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was the most customer friendly and easiest and

5Star customer service! I could not get the stars to show on this. We loved Ciocca. Consumer Reports car rec. Online responses were helpful, prompt and honest about what they had on hand. We emailed and Zarah got everything arranged in one afternoon for us to pick up the car and drive off. We arrived and Zach took us on an informative drive, even got the PA license plates on the car and submitted reg info. It was the most customer friendly and easiest and quickest auto purchase we have ever experienced.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great salespeople

We live in Ohio and were visiting our daughter in Hershey when my husband sent emails to several Honda dealers. These emails were to dealers in Pennsylvania and Ohio. Ciocca Honda gave us the best price. Allen Rothrock was our salesman and we felt he did a great job. Not only price wise, but finding the car we wanted and getting it from another dealer. Our purchase was a 2016 Honda Accord Touring. We also dealt with Nick and Alex and found them to be very helpful. Would recommend Ciocca to anyone looking to buy a car. Barb Summerfield

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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