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Thomas Team Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (61 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thomas Team Honda from DealerRater.

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Excellent service

Eric was great to deal with again.. very informative and got me exactly what I was looking for... Great service.. I love my Honda pilot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer service! Highly recommended!

This is the second vehicle we have purchased from Thomas Honda. Both experiences have been above and beyond our expectations. We've had some not so pleasant experiences at other dealerships in the past but the team at Thomas Honda are wonderful! From start to finish the team was on top of responding to each of our questions we had regarding the 2021 CRV Touring we just purchased. We love this vehicle. Eric Dietick is a great sales professional. Brianna is one of their internet sales coordinator and she was also amazing with her quick responses to all of our questions. Jennifer Voiteck is the customer service specialist manager and she also went above and beyond our expectations. We will definitely return for future vehicle purchases along with any vehicle service/maintenance needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thomas Team Honda

Our experience buying a CR-V at Thomas Team Honda was exceptional. Rich Berkey and Emilee Naugle were awesome salespeople answering all of our questions and taking care of us! Thanks again !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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purchase a CRV Honda from Thomas

We have been looking on line for a new car. We chose Honda because of the interest rate, look of the car and size. When we met EricDeitke, salesman, he explained everything and was so very patient and did not pressure us. We trusted him and bought a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another Honda

Thomas Honda was easy to deal with compared to other Honda dealers we experienced. . so we bought and we are pleased to tell friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Honda Dealership!

Had a great experience all around. Eric is a top notch salesman at Honda. He answered my specific questions with ease, including technical specifics on the car. No high pressure sales tactics, and received a great deal on my new car. Very simple buying process. A all the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Emilee really made the car buying process enjoyable. She went out of her way to make sure I test drove every vehicle I showed interest in.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Did everything online .

Was very happy with the buying process . I think it’s they way of the future . Everything online . From getting a price for my trade to driving away . Fantastic way to bye a truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2020 Honda Civic!!!!!!!!!!

The salesman at Thomas was excellent! They did everything in their power to get my son in his very first car! He is so happy with his purchase!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fantastic 2020 Honda Ridgeline

While looking for a replacement truck for my 2018 Toyota Tacoma Sport, I was attracted to the improvements in the 2020 Honda Ridgeline. Sales Rep. Eric Deitke frpm Thomas Team Honda in Johnstown and I discussed what I was looking for in a new truck including a smooth ride, improvements in the transmission, navigation, interior and other external features -- the Ridgeline met my needs. So, Eric had to order the truck from the main Honda factory. Wow, just picked up the truck this past week and what a difference. This is exactly what I was looking for -- thanks to the help from Eric who kept m e informed of the progress and location of the vehicle as it arrived in Johnstown. Thank you Eric and Thomas Team Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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