Reviews
Write a reviewDon Carlos Padrones was amazing!
Don Carlos Padrones is such an awesome and friendly gentleman. He helped my father and I in getting a car that is worth it. He took his time to talk to us and was very detailed about every concern and questions we had. I drove off very content and excited. Definitely five stars!
Don Carlos Padrones was amazing!
Don Carlos Padrones is such an awesome and friendly gentleman. He helped my father and I in getting a car that is worth it. He took his time to talk to us and was very detailed about every concern and questions we had. I drove off very content and excited. Definitely five stars!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Hilda, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Virginia Beach! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Recommended!
Went in to trade in my car for the only 2022 Accord EX-L on the lot, when I arrived the car had practically just been sold so I was a little disheartened but the salesman Prince and his sales manager Richard did their best to accommodate my needs and worked down the numbers for me to be able to drive off in a 2022 Accord 2.0T Touring. It was a relaxing experience. Great job guys!
Recommended!
Went in to trade in my car for the only 2022 Accord EX-L on the lot, when I arrived the car had practically just been sold so I was a little disheartened but the salesman Prince and his sales manager Richard did their best to accommodate my needs and worked down the numbers for me to be able to drive off in a 2022 Accord 2.0T Touring. It was a relaxing experience. Great job guys!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Robert, we're happy you found our staff to be so supportive during your experience here at Hall Acura Virginia Beach. We hope you continue to choose us for all your automotive needs! Take care!
Virgil is the man!
I like the way Virgil Wade made it easy for us to get the car we want. He was corteous and respectful and is a fellow navy! I like it where he allowed us to test drive as many to compare and trusted us totally to drive away without him looking over. No pressure selling just let the customer sort things out but he answered all questions we do not know. Thanks Virgil! I will come to buy again from him and recommend him to all I know.
Virgil is the man!
I like the way Virgil Wade made it easy for us to get the car we want. He was corteous and respectful and is a fellow navy! I like it where he allowed us to test drive as many to compare and trusted us totally to drive away without him looking over. No pressure selling just let the customer sort things out but he answered all questions we do not know. Thanks Virgil! I will come to buy again from him and recommend him to all I know.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Arnel, thanks for your great review, and for giving our dealership such a high star rating! Thanks for the recommendation, and have an amazing day!
Go talk to Marcus S.!
Marcus Shackleford made the new car buying process quick and easy! I appreciate his professionalism, knowledge about my new Toyota and his follow up. Marcus did everything in his power to say YES and make his customer happy! If you visit Hall looking for a vehicle, ask for Marcus and you will be taken care of!
Go talk to Marcus S.!
Marcus Shackleford made the new car buying process quick and easy! I appreciate his professionalism, knowledge about my new Toyota and his follow up. Marcus did everything in his power to say YES and make his customer happy! If you visit Hall looking for a vehicle, ask for Marcus and you will be taken care of!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Hall Acura Virginia Beach. We hope you continue to choose us for all your automotive needs! Take care!
Great Experience
Ana's Rai was super helpful in making this transaction easy and painless. Would recommend to anyone looking for a new vehicle. Can't wait to get in the car!
Great Experience
Ana's Rai was super helpful in making this transaction easy and painless. Would recommend to anyone looking for a new vehicle. Can't wait to get in the car!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Walker, we're happy you found our staff Ana to be so supportive during your experience here at Hall Acura Virginia Beach. Thanks for the recommendation, and have an amazing day!
Great experience
My experience was wonderful. Noah was my salesman and I couldn’t have asked for a better one. He was kind and patient and answered all of my many question. He even came back after his shift was over to present me with my car( red bow included). I couldn’t have asked for better service.
Great experience
My experience was wonderful. Noah was my salesman and I couldn’t have asked for a better one. He was kind and patient and answered all of my many question. He even came back after his shift was over to present me with my car( red bow included). I couldn’t have asked for better service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Braxton Kinlaw🔥Best sales Rep Ever!🔥
Greetings Mr. Kuhlman, Let me apologize in advance for the lengthy email but it’s definitely warranted. Where do I start about Braxton Kinlaw : the first words that come to mind are ABSOLUTELY AMAZING. We started our car relationship with Braxton upon returning back from Japan in July 2020 while I was set on an Acura MDX. In visiting the Virginia Beach store but I believe at the time what I wanted wasn’ t on the lot and in the moment I had my heart set on it. Unfortunately in my hasty and impatient decision making, I went somewhere else and purchased the vehicle that I wanted at an EXTREMELY HIGH APR. Like the diligent and genuine salesman that Braxton is, he kept in touch with us, kept us abreast of cars coming in and let us know he could help out with any additional needs. In keeping in contact with my husband as he was in the market for an additional vehicle after we decided to stay in the Acura family, Braxton got right back to work getting my husband a car he loved also at a great deal and something feasible for our family. Being very attentive and remembering what I initially wanted Braxton was on the hunt again looking for a Red Acura MDX while also genuinely wanting to get us from under that high xxx APR (lol). This time working with him was a little different, because he REALLY had to work to make it happen. Braxton is the epitome of salespeople and should write a book on how it’s done. During the entire process of working with him, he was never pushy, unprofessional, demeaning, negative, aggressive, or just trying to sell us a car. We honestly feel like we’ve known him forever and he’s definitely become family. His energy was welcoming and genuine from day one and that’s one of the reasons we decided to continue working with him. His working style is very genuine, resilient, determined and I’m not satisfied until my customer is. In summation Braxton is someone you HAVE TO KEEP ON YOUR TEAM and with your company, he is definitely the reason we’ll keep coming back and send EVERYONE we know to him. Thank you for all the hard that was put into me getting my heart desired vehicle in such an expeditious manner. I’ll end this by saying TEAM BRAXTON, please share my sentiments with him and anyone else who will listen. Warm regards, Regina Shannon
Braxton Kinlaw🔥Best sales Rep Ever!🔥
Greetings Mr. Kuhlman, Let me apologize in advance for the lengthy email but it’s definitely warranted. Where do I start about Braxton Kinlaw : the first words that come to mind are ABSOLUTELY AMAZING. We started our car relationship with Braxton upon returning back from Japan in July 2020 while I was set on an Acura MDX. In visiting the Virginia Beach store but I believe at the time what I wanted wasn’ t on the lot and in the moment I had my heart set on it. Unfortunately in my hasty and impatient decision making, I went somewhere else and purchased the vehicle that I wanted at an EXTREMELY HIGH APR. Like the diligent and genuine salesman that Braxton is, he kept in touch with us, kept us abreast of cars coming in and let us know he could help out with any additional needs. In keeping in contact with my husband as he was in the market for an additional vehicle after we decided to stay in the Acura family, Braxton got right back to work getting my husband a car he loved also at a great deal and something feasible for our family. Being very attentive and remembering what I initially wanted Braxton was on the hunt again looking for a Red Acura MDX while also genuinely wanting to get us from under that high xxx APR (lol). This time working with him was a little different, because he REALLY had to work to make it happen. Braxton is the epitome of salespeople and should write a book on how it’s done. During the entire process of working with him, he was never pushy, unprofessional, demeaning, negative, aggressive, or just trying to sell us a car. We honestly feel like we’ve known him forever and he’s definitely become family. His energy was welcoming and genuine from day one and that’s one of the reasons we decided to continue working with him. His working style is very genuine, resilient, determined and I’m not satisfied until my customer is. In summation Braxton is someone you HAVE TO KEEP ON YOUR TEAM and with your company, he is definitely the reason we’ll keep coming back and send EVERYONE we know to him. Thank you for all the hard that was put into me getting my heart desired vehicle in such an expeditious manner. I’ll end this by saying TEAM BRAXTON, please share my sentiments with him and anyone else who will listen. Warm regards, Regina Shannon
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regina, thank you for your kind review; we are happy to pass along your comments to the team here at Hall Acura Virginia Beach! If you have any further questions, please don't hesitate to reach out!
Sharon Cooper
Amanda, CyCY and Don were amazing ! I felt comfortable they listened to me and made me feel important. They were accommodating and very informative
Sharon Cooper
Amanda, CyCY and Don were amazing ! I felt comfortable they listened to me and made me feel important. They were accommodating and very informative
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sharon, thank you for your kind words and this wonderful review about Amanda, CyCY, and Don! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Hall Acura
Very friendly, accommodating and efficient. Was a positive experience. Spent all the time I needed to list extras I wanted and went out of their way to accommodate.
Hall Acura
Very friendly, accommodating and efficient. Was a positive experience. Spent all the time I needed to list extras I wanted and went out of their way to accommodate.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Loretta, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!
New Car Purchaser
One of the most pleasurable buing experiences we have ever incountered. Bernard Bright our salesman was very professional and did not push us to buy a car in any way. Jennifer Cain the finance person was a joy to work with and when we told her we were not in the market for a lot of add ons, she also did not push us. Overall, I would consider this a SUPERIOR Auto Dealership and will not hesitate to recommend it to our friends.
New Car Purchaser
One of the most pleasurable buing experiences we have ever incountered. Bernard Bright our salesman was very professional and did not push us to buy a car in any way. Jennifer Cain the finance person was a joy to work with and when we told her we were not in the market for a lot of add ons, she also did not push us. Overall, I would consider this a SUPERIOR Auto Dealership and will not hesitate to recommend it to our friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hall Acura Virginia Beach. Please reach out to us if there is anything else we can do for you. We hope you have a great day.