Maguire Honda of Ithaca

I should have read the reviews before going to this place. I went in for a hood recall on my Ridgeline, went there just because it's the nearest, I got it from another dealer with a Honda Pre-Owned Certification about 2 weeks ago. I love the truck! In that 2 week, I have been busy getting to know all the buttons and the technology that came with it. So...I was WELL AWARE that everything works perfectly on my truck! After the recall job THEY did...remote start stopped working! Suddenly one of my power window and the moon roof stopped working! Now they want me to pay $365 to fix the problems...PROBLEMS I GOT RIGHT AFTER THEY TOUCH MY TRUCK! How is that fair? The lady just explained "well we didn't touch your doors just the hood"...so they expect me to accept that from the time they released the truck up until I discovered the problems (about 5 hours pass since I went straight to my work) I somehow manage to cause all the malfunctions and broke my power window,moon roof and remote start while driving it back. WOW! I did filed a formal complaint to Honda, next I will contact BBB or the Consumer Protection Agency in NY. My advice....whatever it is....JUST STAY AWAY from MAGUIRE! Go find another dealer you may have to drive a little bit farther, but at least you will not be treated as such.

I should have read the reviews before going to this place. I went in for a hood recall on my Ridgeline, went there just because it's the nearest, I got it from another dealer with a Honda Pre-Owned Certification about 2 weeks ago. I love the truck! In that 2 week, I have been busy getting to know all the buttons and the technology that came with it. So...I was WELL AWARE that everything works perfectly on my truck! After the recall job THEY did...remote start stopped working! Suddenly one of my power window and the moon roof stopped working! Now they want me to pay $365 to fix the problems...PROBLEMS I GOT RIGHT AFTER THEY TOUCH MY TRUCK! How is that fair? The lady just explained "well we didn't touch your doors just the hood"...so they expect me to accept that from the time they released the truck up until I discovered the problems (about 5 hours pass since I went straight to my work) I somehow manage to cause all the malfunctions and broke my power window,moon roof and remote start while driving it back. WOW! I did filed a formal complaint to Honda, next I will contact BBB or the Consumer Protection Agency in NY. My advice....whatever it is....JUST STAY AWAY from MAGUIRE! Go find another dealer you may have to drive a little bit farther, but at least you will not be treated as such.

Jeff Philips was fantastic. His professionalism was high and he was straightforward and easy to work with compared to other local centers. We actually bought a toyota from him (he's a honda salesman) that happened to be on the lot. First we went to the Toyota dealer and they paired us with a 20-something sales kid who didn't know much about the cars or the process, and didn't make us feel welcome. Then we stopped by Jeff's spot and he helped us immediately, listened to our needs, gave us all the space we needed to decide, didn't pressure us, and helped us close the deal while making us feel comfortable with our decision. He's great. We highly recommend him. I only wish he worked at a Toyota center!

I could go on and on about this dealership, but to say they went above and beyond is an understatement! We were on our way to Ithaca from NYC when we hit a huge ROCK that destroyed our tire, and a tire that wasn’t usually in stock. Not only did they take us in immediately, but they were able to procure the tire the very next day and get us in and out in under an hour. Super friendly, efficient, they even fixed this annoying noise that our wiper blades were making, and they gave us a full oil change. My only wish is that these guys were closer to home! This is the type of service that makes me think I’ll be a life-long customer of Honda/Acura (and this is coming from an ex-Lexus owner!). Great job!!

I recently bought a car from this dealership and everything was great. Jeff Philips and the staff were very polite, didn't push me to make a sale, and answered all of my questions in detail. The onsite DMV was quick to get everything done and the purchase was very smooth. Highly recommended!

Jeff was very professional, knowledgeable, friendly and listened to what I wanted & not pushy.) And the Honda Fit is perfect for my needs! Highly recommend!

Jeff was first class all the way!!!! Zero pressure thru whole deal. talked to service and great too. would recommend to everyone to go to this dealership.Thanks Jeff!!!!

Just purchased a used Odyssey from Maguire Honda and I can’t say enough positive things about the dealership. Sales associate Sarah and used car sales manager Frank were very professional, honest and stood by their word even when there was a miscommunication. I highly recommend Maguire based on my experience and plan to buy again from them in the future.

Friendly salesperson. It wasn’t his fault that they were changing their system the day I bought a car, so it took hours longer than he said it would.

In 4 weeks and 7 visits they have not been able to fix our snow tires. We have had to call tow service. We have been saved by carrying a pressure pump that runs from the cigarette lighter.