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Ide Honda

(2,145 reviews)
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Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (585) 617-0569 (585) 617-0569
Used (585) 617-0583 (585) 617-0583
Service (585) 617-0580 (585) 617-0580

Reviews

(2,145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Honda from DealerRater.

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Emerson Benner helped us find the best used Honda Pilot

Emerson Benner helped us find the best used Honda Pilot for our needs and budget. He was professional and friendly.

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jennifer Flammia gave me the best car buying experience I

Jennifer Flammia gave me the best car buying experience I have ever had. She is very bright, has intimate knowledge of the Honda line, and is the most enthusiastic. She surprised me with her knowledge of how to link both Iphone and Android phones into the Honda. Delivery was very smooth. Kiersten Herman was very clear in explaining the vehicle warranty offered by Ide Honda. I appreciate the fact that she was not high pressure. Very easy to talk to and work with.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our car we purchase this year was totaled.

Our car we purchase this year was totaled. I called Jen to replace it. She jumped right on it, gave me several options to choose from and even found me my choice in the right color. Jen found time in her busy schedule to accommodate my availability and expedited the entire process to get me back on the road quickly. All in all a very easy experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and smooth buying process.

Great service and smooth buying process. The team at ide Honda with Emerson benner took care of everything and made sure I left happy with my new car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Jennifer Flammia made the entire car-buying process

Jennifer Flammia made the entire car-buying process seamless and enjoyable at Ide Honda. She was professional, knowledgeable, and fun to work with. What stood out was her transparency—everything was explained clearly and honestly, with no pressure or surprises. She took the time to help us work through which vehicle would best suit our needs. I love my first Honda CR-V Hybrid Sport. I highly recommend!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently leased a Honda Prologue from Ide.

I recently leased a Honda Prologue from Ide. Sales consultant Jenn Flammia was super helpful and patient with my many questions (this is my first EV). Everyone on the sales team was great to work with and made this a smooth and easy experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I became an Ide Honda customer 7 years ago and plan to

I became an Ide Honda customer 7 years ago and plan to continue working with them. Being a former back office employee at another dealership, I saw the best and worst of the car buying experience. Jen Flammia and her coworkers make the entire experience easy, positive and dare I say, fun! Jen is bright, bubbly and most of all real. She’ll give you honest information and works every deal with integrity putting the customer first. I’ll never shop elsewhere!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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We have all had the experience of a salesperson talking

We have all had the experience of a salesperson talking down the opposition or a company glorifying itself in areas of the customers least importance while forgetting the end goal of locking in a sale. Upon calling IDE Honda after one of these experiences, we were immediately transported to a different car buying dimension. Jen assured us the vehicle we were looking for was on site and had it ready for our test drive upon our arrival. It was perfect, we gave Jen our numbers we wanted to be at and she exceeded both the payment amount as well as the down payment! Here’s where our IDE Honda car buying experience went to another level. Jen came back one final time to let us know we would be able to upgrade from the already superb CR-V EX-L to the EX-L Trailsport and we couldn’t be happier! Jen was perfect from start to finish, informative, to the point, clearly honest and so comfortably personable. This isn’t a recommendation as there isn’t another place you should go! Dick Ide for the win!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

We had such a wonderful experience working with Jennifer

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had such a wonderful experience working with Jennifer

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.