Van Bortel Subaru of Victor

The BEST vehicle buying experience anyone could ask for. Very experienced sales and finance team. My sales consultant Kyle Johnson took care of all of the numbers and found me exactly the car I wanted. Our new 24’ Crosstrek Sport is amazing and we love it!

I brought my 2023 Subaru Ascent in for a braking issue (grinding / pulsing) to Van Bortel after taking it to another Subaru dealer in our area. The previous shop wanted to apply a band aid fix and not address the core issue. Van Bortel assessed the issue and replaced defective parts against the vehicles warranty. All the staff were friendly and helpful, a loaner vehicle was provided. I was treated with respect and made me feel welcome. I wish I had bought my car there. All our future maintenance will be done at Van Bortel going forward.

Van Bortel Subaru of Victor NY provided a terrific venue to purchase a new vehicle. The entire staff was pleasant to work with without a lot of pressure to purchase anything. I had purchased my last 5 automobiles with a very well-known dealership in Buffalo. When I went shopping this last time, they refused to budge from their prices in any direction, even after all my continuous patronage in buying and servicing my vehicles at their dealership over the past 16 years. That's when a neighbor suggested Van Bortel of Victor. I was not disappointed.

My car purchase was the easiest and most efficient buying experience, I’ve ever dealt with.

Adam is a kind, knowledgeable, and patient salesman! All staff went above and beyond to accommodate us and make us feel so comfortable without any pressure! Many thanks to Jessica and Hobie too, who made the process easy and smooth. We made the right choice choosing Van Bortel in Victor and I am so grateful and satisfied with my new Outback Wilderness! A+++++

Everyone at the dealership was easy to work with. They had very competitive pricing and I had a smooth purchasing experience.

VanBortel Subaru Victor excels in customer service and satisfaction. This is our third vehicle from this dealership and we wouldn't think of going elsewhere.

Was very pleased with sales reps ,deliever was on time and very nice how they took the time to go over everything

All went smoothly over the phone and at the dealership. They were even willing to send someone to my home an hour away to answer my questions after I owned the car for a few weeks. Very good customer service.

Very good people too deal with. Always helpful and will and very willing to answer any questions we had.