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Wheels Of Chicago

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wheels Of Chicago from DealerRater.

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One of the worst dealerships you can go to there customer

One of the worst dealerships you can go to there customer services is horrible they areVERY MONEY HUNGRY individuals and liers. They don’t provide car fax before you buy the vehicle. That’s the dealership responsibility to provide it before purchase they don’t communicate and their website does not work until open hours of the dealership please do not go to this dealership it’s not worth it and you will pay for it in the next 6 months maybe less that that.

One of the worst dealerships you can go to there customer

One of the worst dealerships you can go to there customer services is horrible they areVERY MONEY HUNGRY individuals and liers. They don’t provide car fax before you buy the vehicle. That’s the dealership responsibility to provide it before purchase they don’t communicate and their website does not work until open hours of the dealership please do not go to this dealership it’s not worth it and you will pay for it in the next 6 months maybe less that that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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They Don’t care about their customers!!!

I paid 250 of the car note which is 500. I get off work to find out my car was shut off. So I Uber home to find out I can pay the other 250 online I go to pay online all the information I put in to access my account was not working So how am I supposed to get to work in the morning I was literally crying because I had no one to pick my 3 little babies up from daycare I cried the whole time on my way home!!!

They Don’t care about their customers!!!

I paid 250 of the car note which is 500. I get off work to find out my car was shut off. So I Uber home to find out I can pay the other 250 online I go to pay online all the information I put in to access my account was not working So how am I supposed to get to work in the morning I was literally crying because I had no one to pick my 3 little babies up from daycare I cried the whole time on my way home!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Malísimo

Me vendieron un carro el 28 de diciembre 4 días más tarde el carro se arruinó estuvo 3 semanas en el taller me lo dieron y ase una semana mi hija se quedo tirada en la calle el carro que me vendieron le cambiaron el motor solo son fallas

Malísimo

Me vendieron un carro el 28 de diciembre 4 días más tarde el carro se arruinó estuvo 3 semanas en el taller me lo dieron y ase una semana mi hija se quedo tirada en la calle el carro que me vendieron le cambiaron el motor solo son fallas

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Don’t waste your time or money

Please don’t buy a car from these people... Stay away from them. They are full of xxxx and sell xxxxxxxx xxx cars. Warranty is only 3 months. I purchased a car from them last year in June. I’m already having problems with my transmission. Just sad no good customer service at all. They will most definitely turn your car off if you can’t make the payment. Stay away please they aren’t no good. June 2020 and when I got my car from this place. And I called requiring about a trade in I was told I need 3 to 5 thousand dollars. They don’t care nothing about the customers or they financing situations. I wish like xxxx I wouldn’t went to the location on Cicero. Stay away actually need to be out of business

Don’t waste your time or money

Please don’t buy a car from these people... Stay away from them. They are full of xxxx and sell xxxxxxxx xxx cars. Warranty is only 3 months. I purchased a car from them last year in June. I’m already having problems with my transmission. Just sad no good customer service at all. They will most definitely turn your car off if you can’t make the payment. Stay away please they aren’t no good. June 2020 and when I got my car from this place. And I called requiring about a trade in I was told I need 3 to 5 thousand dollars. They don’t care nothing about the customers or they financing situations. I wish like xxxx I wouldn’t went to the location on Cicero. Stay away actually need to be out of business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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JUST STAY AWAY

Just stay away, called in spoke to account person advised payment would be late. Which over the past five months I have never missed a payment, at the moment the payment is only five days late. I advised my payment would be late due to starting a new job, lady that answered phone said ok. My payment was due on the 18th, advised I was awaiting my last paycheck and first paycheck from new job on the 31st. Needless to say with the payment only five days late they turned my car off. You would think they would care about their customers especially if my note has always been paid and on time. STAY AWAY AT ALL COST!!They only care about the money not the customer.

JUST STAY AWAY

Just stay away, called in spoke to account person advised payment would be late. Which over the past five months I have never missed a payment, at the moment the payment is only five days late. I advised my payment would be late due to starting a new job, lady that answered phone said ok. My payment was due on the 18th, advised I was awaiting my last paycheck and first paycheck from new job on the 31st. Needless to say with the payment only five days late they turned my car off. You would think they would care about their customers especially if my note has always been paid and on time. STAY AWAY AT ALL COST!!They only care about the money not the customer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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don’t buy a car from them

Don’t buy a car from here!! They will sell you a bogus car and lie to you! This is my second car from them and I can honestly say I am hurt. My first go around I was impressed. This time it’s been nothing but trouble.

don’t buy a car from them

Don’t buy a car from here!! They will sell you a bogus car and lie to you! This is my second car from them and I can honestly say I am hurt. My first go around I was impressed. This time it’s been nothing but trouble.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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customer

As a current customer they service is horrible the sales team is pushy and never there when you call or stand up to there word. Every associate speaks Spanish and talks behind your back. Over pricing for vehicle repairs labor cost more than repair itself .

customer

As a current customer they service is horrible the sales team is pushy and never there when you call or stand up to there word. Every associate speaks Spanish and talks behind your back. Over pricing for vehicle repairs labor cost more than repair itself .

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Work

Great work Done by this dealer... i would recommended ths dealer for my friend and family to buy new car and used car in this dealership

Great Work

Great work Done by this dealer... i would recommended ths dealer for my friend and family to buy new car and used car in this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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INCREDIBLE SERVICE

Everyone rejected me and then I found Wheels of Chicago where their inventory was better than any other dealers and they had the most helpful sales representatives to guide me through my first car purchase. Will never buy anywhere else, simply an amazing place to shop.

INCREDIBLE SERVICE

Everyone rejected me and then I found Wheels of Chicago where their inventory was better than any other dealers and they had the most helpful sales representatives to guide me through my first car purchase. Will never buy anywhere else, simply an amazing place to shop.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you Wheels of Chicago!

After trying many used car dealerships in the Chicago land area, a friend recommended that I try Wheels of Chicago. Wheels of Chicago had a selection of used cars that was incomparable to anywhere else. With the help of the knowledgeable staff, I was able to find a car that had everything I was looking for and was affordable due to the great financing options available. Best of all my friend was able to get a referral check! After visiting many dealerships and much frustration trying to find a used car that fit both my personal and financial requirements, I am so relieved I found Wheels of Chicago. Thank you Wheels of Chicago! I love my new car!

Thank you Wheels of Chicago!

After trying many used car dealerships in the Chicago land area, a friend recommended that I try Wheels of Chicago. Wheels of Chicago had a selection of used cars that was incomparable to anywhere else. With the help of the knowledgeable staff, I was able to find a car that had everything I was looking for and was affordable due to the great financing options available. Best of all my friend was able to get a referral check! After visiting many dealerships and much frustration trying to find a used car that fit both my personal and financial requirements, I am so relieved I found Wheels of Chicago. Thank you Wheels of Chicago! I love my new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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