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Orleans Ford

(816 reviews)
Visit Orleans Ford
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm Closed
Tuesday 8:00am–7:00pm Closed
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (888) 379-2202 (888) 379-2202
Used (888) 378-6203 (888) 378-6203
Service (888) 552-1851 (888) 552-1851

Reviews

(816 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Orleans Ford from DealerRater.

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Ford owner

2012 ford ecoboost f150 good service as normal always go back to same dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Timothy. Thanks for your continued support. We appreciate your business!!

Exceptional dealership!!!

Always a pleasure to visit Orleans Ford. The service department is very courteous and very efficient. I never have to wait past my appointment time and everyone is exceptionally helpful. I drove 35 minutes one way to go to Orleans Ford, just for an inspection on my 2014 F150, because I know I will be treated like a valued customer. Thanks guys, you are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Very courteous and nice work. Employees very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OIL CHANGE

FAST SERVICE AND FRIENDLY SERVICE DEPARTMENT. DID NOT HAVE TO WAIT LONG AND CLEAN WAITIND AREA.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Always treated well and the service is always excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Quick service. Serviced vehicle while waiting...wait was kept short.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great staff best car buying experiebce ever

I was amazed how quik and painless my experience was paperwork was all in order and ready eniter process including test drive took an hour truck was ready to go friendly knowledgeable staff best experience ever at a dealership and I have bought a LOT of cars in my 40 years

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service

Rich Beyer worked hard to find me the truck and offer I was looking for. I was ready to move on and start looking at other lease options, but Rich went above and beyond to find me what I wanted. Everyone I dealt with at Orleans Ford was incredible! I will definitely be recommending them, and coming back myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place to buy a vehicall

I purchased a used 2014 Flex. Great sales folks, pleasant interested owner and profession finance lady. A pleasure to continue a business relationship with these super folks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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owner

done in timely manner helpful on going through truck for problems

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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