Reviews
Worth the trip
I applied for a cash offer for my vehicle through KBB. Orleans Ford was one of the replies. Their inventory far exceeds any other dealer and they are easy to deal with. My only possible fault had to do with the very tight parking lot with limited places to park.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate you letting us know how we did, Janet! Thank you for choosing Orleans Ford.
Awesome!
Went for an oil change and ended up walking out with my 3rd vehicle from Orleans Ford. Corey is great in sales and Randy makes the buying process painless! My husband and 3 kids have all purchased from Orleans Ford (additional 8 vehicles overall in the last 10 years)! I highly recommend this dealership for their friendly and professional service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are honored to have customers like you & your family! Thank you for taking a moment to recognize Cory and Randy both are highly knowledgeable and have a real passion for serving others. Have a great Spring/Summer Catherine!
Amazing service
Cory was excellent to deal with with!!! I’ll Tell all my friends!! Had a great experience, would def recommend him to others looking! Best service I could ask for
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're pleased to read about your excellent experience with Cory, Jason! Our sincere thanks for your recommendation!
Routine service and maintenance; warranty upkeep .
Everyone is always very friendly and helpful. Service is always great. They keep their shop clean and inviting. They go over everything with you. Always a great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you very much, Pauline. We're pleased to have earned your trust and recommendation.
Orleans Ford Medina, NY
Orleans Ford is top notch dealership as the people who work there, friendly, knowledgeable. Been customer for 16 yr n 5 pu trucks. Rich Beyer the salesman from the start has always gone out of way to take the time an effort to make sure vehicles were match to what I wanted. Joan has always been there to get the financing that worked even sometimes was challenging she'd get it done. Over the yrs they are not just business I included them as friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We can not thank you enough, Cher. We appreciate you sharing this feedback with us and for being a friend. Thank you so much for continuing to choose Orleans Ford.
Orleans Ford is the place to go for service and a new...
Orleans Ford is the place to go for service and a new vehicle. Amazing customer service. Highly recommend. Very clean location and very nice staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, Cody! We appreciate you choosing Orleans Ford!
Love the Bronco!
I love working with the staff at Orleans Ford. They make you feel cared for, not pushed. I love my new Bronco too! Thank you to Ford for a great vehicle and thank you to Orleans Ford for a great buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We LOVE hearing that, KubotaFig! Thank you very much for the recommendation and for letting us know why you choose Orleans Ford. We appreciate it.
Great experience
Breanon is a awesome salesman. Especially with how picky I am. Stephanie the financial lady was awesome and courtesy as well. Absolutely one of the best experiences I've had buying a new truck ever. Best combo around
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Brad! We are so pleased to read your feedback and will be sure to pass along your kudos to Brennan & Stephanie. Thank you for choosing Orleans Ford.
Maintenance service
Maintenance service of deluxe oil change with NYS inspection. Dealership was clean, service department staff professional and knowledgeable. Technician serviced my vehicle timely and didn’t fill windshield fluid per my request since I use a different fluid. Overall experience great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to read about your recent service visit with us, Michelle! Thank you for trusting us with your vehicle.
M. DePerno
I flew from Michigan to get a great deal there. Bought a used 2020 Explorer. Sales people and transaction went very smoothly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the feedback, Mitch. Thank you for trusting and choosing Orleans Ford. Enjoy your new Explorer.