Reviews
It's always a pleasure to visit this dealership.
It's always a pleasure to visit this dealership. Service is superb, Mike Basil is wonderful to all his customers. Sales team and parts are great too
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tyler, our sales representative and his assistant Don
Tyler, our sales representative and his assistant Don were absolutely fantastic. With their help our purchase went smoothly and quickly. They were very knowledgeable, professional and courteous. Simply put, they were outstanding!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Overpriced cost for services.
Overpriced cost for services. Repair of tire stem double the price of any quality repair shop. Good customer service.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Nate was great.
Nate was great. He took his time with us and made the sales procedure seamless.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very professional, answered all my concerns and very pleasant to work with. I would send him a referral any time. Veronica (Roni) Starr. Love my new 2024 toyota rav 4
When we met with our salesperson (Ken), we were
When we met with our salesperson (Ken), we were given a sheet of paper with 3 down payment options for financing without the price of the vehicle. We were also trading in a used vehicle. Ken never showed us how much we were being offered for that vehicle. We also asked Ken if Toyota offered financing. Ken said they would get us the best financing by looking around. Basil Toyota is not transparent at all. We stopped at Mike Smith Buick GMC after meeting with Ken. They gave us a similar piece of paper with the price of the vehicle we were looking at with the price of the vehicle, how much for our trade-in, and the different percentages for financing with the payment. Ken did not provide any of that. When we got home, we spent time figuring it all out on our own. When I sat with the financial gentleman and I asked who we were getting the financing through, he said it was with Toyota Financial. I also paid to have the vehicle undercoated and was told the service department would call me to schedule an appointment. I picked my vehicle up on Monday, October 16. The service department called me two months later to schedule an appointment. I am super happy with the Toyota Highlander. I will never again purchase a vehicle from Basil Toyota.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Zack Liaros Is the best salesperson and he went far and
Zack Liaros Is the best salesperson and he went far and beyond to assist me for the purchase of my brand new 2024 Toyota RAV4 at the dealership.A big thanks to Zack!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Sales Representative was very personable and answered
Our Sales Representative was very personable and answered all of our questions. He explained their terms very well.
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- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
The service team did a great job.
The service team did a great job. They answered my questions about new tires, and found me a great deal. Matt is outstanding
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, courteous,efficient service department.
Friendly, courteous,efficient service department. They do the necessary repairs, and don’t try sell you what you don’t need.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very positive first time experience with Mike Basil
Very positive first time experience with Mike Basil Toyota. Tyler was friendly, helpful and knowledgeable. I’ll be happy to recommend, in fact I already have! I love my Tacoma!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
