Reviews
Always fair, accommodating, knowledgeable, and helpful.
Always fair, accommodating, knowledgeable, and helpful. I would recommend this facility! Ethan has been great to work with.
Always fair, accommodating, knowledgeable, and helpful.
Always fair, accommodating, knowledgeable, and helpful. I would recommend this facility! Ethan has been great to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ethan was our contact- our first time at this dealer.
Ethan was our contact- our first time at this dealer. We were pleased to find a clean area in the service dept as well in the waiting area. Our needs were met by Ethan and his team. All in all a very good experience and we will definitely take our vehicle there for service again.
Ethan was our contact- our first time at this dealer.
Ethan was our contact- our first time at this dealer. We were pleased to find a clean area in the service dept as well in the waiting area. Our needs were met by Ethan and his team. All in all a very good experience and we will definitely take our vehicle there for service again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Comfortable show room; had cofee etc available; restrooms
Comfortable show room; had cofee etc available; restrooms very clean; service was friendly and quick. Have worked with West Herr before and always pleased with the process
Comfortable show room; had cofee etc available; restrooms
Comfortable show room; had cofee etc available; restrooms very clean; service was friendly and quick. Have worked with West Herr before and always pleased with the process
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear this, Jocelyn! If you could please update to a five-star review as it impacts our overall rating, we would appreciate it! Thank you!
Michael is the best at West Herr very professional and
Michael is the best at West Herr very professional and appointments were on time we have called Michael in the past and he has gotten us vehicles which we asked for and we'll call him in the future when we decide to get a vehicle
Michael is the best at West Herr very professional and
Michael is the best at West Herr very professional and appointments were on time we have called Michael in the past and he has gotten us vehicles which we asked for and we'll call him in the future when we decide to get a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I worked with Ethan in the service dept.
I worked with Ethan in the service dept. Ethan was very courteous. He explained to me the work that would be done. He answered all my questions in a clear and concise manner. A pleasure to deal with!
I worked with Ethan in the service dept.
I worked with Ethan in the service dept. Ethan was very courteous. He explained to me the work that would be done. He answered all my questions in a clear and concise manner. A pleasure to deal with!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Have always worked with Mark in sales at West Herr of
Have always worked with Mark in sales at West Herr of Hamburg. He is the best and so is West Herr of Hamburg. It was a quick buyout of my lease. Was quick and easy. It’s always a great experience working with everyone there including the service department too!
Have always worked with Mark in sales at West Herr of
Have always worked with Mark in sales at West Herr of Hamburg. He is the best and so is West Herr of Hamburg. It was a quick buyout of my lease. Was quick and easy. It’s always a great experience working with everyone there including the service department too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
West Herr Chevy of Hamburg provided excellent service.
West Herr Chevy of Hamburg provided excellent service. I was there for a oil change, rotate tires and NYS inspection.
West Herr Chevy of Hamburg provided excellent service.
West Herr Chevy of Hamburg provided excellent service. I was there for a oil change, rotate tires and NYS inspection.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Just picked up a new trailblazer RS (lease).
Just picked up a new trailblazer RS (lease). Very happy with the entire process. Staff was fantastic as always. Found the color and model for me in no time.
Just picked up a new trailblazer RS (lease).
Just picked up a new trailblazer RS (lease). Very happy with the entire process. Staff was fantastic as always. Found the color and model for me in no time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Still haven't completed replacing tonneau cover to date.
Still haven't completed replacing tonneau cover to date. Awaiting Etahan Bard and Gerardo Colondre.
Still haven't completed replacing tonneau cover to date.
Still haven't completed replacing tonneau cover to date. Awaiting Etahan Bard and Gerardo Colondre.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Dealership made us feel welcome and treated us fairly and
Dealership made us feel welcome and treated us fairly and professionally. Shane did a great job working our deal
Dealership made us feel welcome and treated us fairly and
Dealership made us feel welcome and treated us fairly and professionally. Shane did a great job working our deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car