Reviews
Ray was very professional and I could not have asked for
Ray was very professional and I could not have asked for a better car shopping experience! The finance lady, Cheryl(Chery) was very pleasant and very knowledgeable. Both Ray and Cheryl have been doing their jobs efficiently for a long time, so I felt very comfortable and confident working with them. Will be returning someday to buy another car
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your generous feedback! Your thoughtful message truly means a lot to us and serves as a great source of motivation for our entire team. I’ll be sure to pass along your kind words to The Cadillac of Naperville Team, but especially Ray Gandurski and Sherri Pacchiano! If you ever need anything or have any questions, please don’t hesitate to reach out to me or anyone on our team — we’re always here to help. Warm regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com
We found the dealership and all the employees who
We found the dealership and all the employees who assisted us, Bobby, Blake, and others, very helpful, but most of all we appreciate the excellent service we received from our sales person, Ray Gandurski. He was very pleasant and patient in answering all of our questions. He made the entire experience great.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your generous feedback! Your thoughtful message truly means a lot to us and serves as a great source of motivation for our entire team. I’ll be sure to pass along your kind words to The Cadillac of Naperville Team, but especially Bobby, Blake and Ray Gandurski! If you ever need anything or have any questions, please don’t hesitate to reach out to me or anyone on our team — we’re always here to help. Warm regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com
This was a return for the second time and I was lucky
This was a return for the second time and I was lucky enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! Thank you so much for your generous feedback. Your kind words mean a great deal to us and inspire our entire team to keep striving for excellence. I will make sure to share your message with Ray and the rest of the Cadillac Team. If you ever need any assistance, please don’t hesitate to reach out to me or anyone on our team at any time. Wishing you many happy and safe miles in your new car! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 (Mobile)
I’ve had the privilege of dealing with Ray Gandurski for
I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greetings Dear Jean! Thank you so much for your generous feedback! It truly means a lot to us and motivates our entire team to maintain the highest standards. I’ll be sure to share your kind words with Ray Gandurski and the rest of the Cadillac Team! If you ever need any assistance, please don’t hesitate to reach out to me or anyone on our team anytime. Enjoy your new car in good health! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 (Mobile)
Worked with Ray to purchase my new car, Ray was great to
Worked with Ray to purchase my new car, Ray was great to work with and I was really impressed with the entire team at Cadillac of Naperville. They all helped to get me just the right car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brett, We love seeing this! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you need any assistance in the future, please do not hesitate to reach out to me or our team. PS I'll share this with Ray Gandurski and the rest of the Cadillac Team. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
My salesman, Ray, went above and beyond to assist and
My salesman, Ray, went above and beyond to assist and make sure all was well with the vehicle before I left the dealership. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love seeing this! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you need any assistance in the future, please do not hesitate to reach out to me or our team. PS I'll be sure to share this with Ray! Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
Ray and Tommy were great to work with at Naperville
Ray and Tommy were great to work with at Naperville Cadillac. They made us feel like family and treated us with respect and took every effort to make sure we knew about our car before we left the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That is so very nice to hear! Thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Ray and Tommy whom both made your experience with us an exceptional one. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
If you want to buy a new car, get a Cadillac.
If you want to buy a new car, get a Cadillac. If you buy a Cadillac get yourself over to Cadillac of Naperville. These guys are indescribably and spectacularly good. Can't find the superlatives. Friendly, accommodating, helpful, great customer experience all round! Go to cadillac of Naperville and see for yourself!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe, Greetings and thanks so very much for your kind review... we appreciate you and definitely appreciate your business! If you should need any assistance in the future please do not hesitate in reaching out to me or our team. PS I'll be sure to share this with Mark Heffner and the sales team! With most sincere regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
best buying experience I ever had
look no further ! honest people with upfront pricing and NO surprises at the closing table. the price listed was exactly what I paid plus tax. very very happy with my XT5 , the deal , and the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, Thank you very much for taking the time to share your experience with Ray Gandurski and Steve Bajanski! I'll be sure to share this with our team, and if there's anything I could assist you with, please do not hesitate in reaching out. Best regards, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile
A very satisfied customer.
Very competent sales people. Eager to earn your trust and knowledgeable to put customer at ease. Very personal service. A real team , working together!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard, Such a kind review! Thanks so very much for taking the time to write your review and I'll be sure to share this with the team. If you need anything from us, please do not hesitate in reaching out! Sincerely, Stefan Petrovic General Sales Manager Cadillac of Naperville spetrovic@flagcars.com 847.785.9939 Mobile