Reviews
Foundation doesn't care about customers just about the
Foundation doesn't care about customers just about the money that they make putting customer needs last
Foundation doesn't care about customers just about the
Foundation doesn't care about customers just about the money that they make putting customer needs last
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Service was professional and timely.
Service was professional and timely. Drop off and pickup was seamless. Would recommend to anyone. And sales is good too.
Service was professional and timely.
Service was professional and timely. Drop off and pickup was seamless. Would recommend to anyone. And sales is good too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I bought and sold a car there 3/2024 and the car I sold
I bought and sold a car there 3/2024 and the car I sold to them had 1 payment left. Their business office Angela in accounting) did not process the payoff correctly which resulted in my last payment being delinquent which was turned into the credit bureau. My credit score fell over 100 points and has just now fully recovered. The General Manager of the dealership was no help and felt no obligation to try to help me. Anyone who has dealt with poor credit understands the financial consequences and that a lower credit score actually costs you is money and opportunity. I wish I had looked at their BBB rating (1 star) before I did business with them. Clearly they don't care
I bought and sold a car there 3/2024 and the car I sold
I bought and sold a car there 3/2024 and the car I sold to them had 1 payment left. Their business office Angela in accounting) did not process the payoff correctly which resulted in my last payment being delinquent which was turned into the credit bureau. My credit score fell over 100 points and has just now fully recovered. The General Manager of the dealership was no help and felt no obligation to try to help me. Anyone who has dealt with poor credit understands the financial consequences and that a lower credit score actually costs you is money and opportunity. I wish I had looked at their BBB rating (1 star) before I did business with them. Clearly they don't care
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I honestly wish I knew of this service center sooner.
I honestly wish I knew of this service center sooner. They’re inside of the Mercedes Benz lot and everyone was really kind and knowledgeable; I received great customer service. The gentlemen diagnosed and fixed my vehicle issue promptly. I’ll definitely return when future problems arise.
I honestly wish I knew of this service center sooner.
I honestly wish I knew of this service center sooner. They’re inside of the Mercedes Benz lot and everyone was really kind and knowledgeable; I received great customer service. The gentlemen diagnosed and fixed my vehicle issue promptly. I’ll definitely return when future problems arise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service was great as expected.
Service was great as expected. David handled everything perfectly and let me know about progress repeatedly. Good job
Service was great as expected.
Service was great as expected. David handled everything perfectly and let me know about progress repeatedly. Good job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review! We’re glad to hear David kept you informed throughout the process and ensured everything was handled smoothly. Your satisfaction is important to us, and we appreciate your trust. We look forward to assisting you again in the future!
Very pleased with the outstanding professionalism
Very pleased with the outstanding professionalism displayed. My visit was greeted with smiles and amazing hospitality. Professionalism personified.
Very pleased with the outstanding professionalism
Very pleased with the outstanding professionalism displayed. My visit was greeted with smiles and amazing hospitality. Professionalism personified.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
David Diehl was outstanding in securing the airbag, &
David Diehl was outstanding in securing the airbag, & Dustin Barker installed it in 40 minutes!!! Your supply chain lacking, took SEVEN years to get replacement airbag Thank you David & Dustin !!!’n
David Diehl was outstanding in securing the airbag, &
David Diehl was outstanding in securing the airbag, & Dustin Barker installed it in 40 minutes!!! Your supply chain lacking, took SEVEN years to get replacement airbag Thank you David & Dustin !!!’n
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re thrilled to hear that David and Dustin provided outstanding service and got the airbag replacement completed efficiently. We appreciate your patience through the supply chain challenges and are grateful for the opportunity to assist you. Please let us know if there’s anything else we can help with!
Friendly service employees , willing to make your wait to
Friendly service employees , willing to make your wait to the least amount of time they can
Friendly service employees , willing to make your wait to
Friendly service employees , willing to make your wait to the least amount of time they can
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
David the service writer is sure a top notch communicator
David the service writer is sure a top notch communicator and always prompt to respond
David the service writer is sure a top notch communicator
David the service writer is sure a top notch communicator and always prompt to respond
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always a great experience.
Always a great experience. You don’t wait long before you are being waited on.
Always a great experience.
Always a great experience. You don’t wait long before you are being waited on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair