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Subaru of Sterling

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (79 reviews)
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (79 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Sterling from DealerRater.

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Reveiw Stohlman Subaru Sterling

Great service - First purchase of a Subaru. Very helpful, explained all options.

Reveiw Stohlman Subaru Sterling

Great service - First purchase of a Subaru. Very helpful, explained all options.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Curing drivers side aribag warning ligth gremlin!

Figured out the issue and completed the annual inspection all in one visit . Well done !!

Curing drivers side aribag warning ligth gremlin!

Figured out the issue and completed the annual inspection all in one visit . Well done !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Stohlman Subaru of Sterling!

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Car repair

Good customer service and friendly staff. Didn?t take long to complete the repair

Car repair

Good customer service and friendly staff. Didn?t take long to complete the repair

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good job

Very good and polite people. I?m very happy with their servic

Good job

Very good and polite people. I?m very happy with their servic

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A Very Nice Dealership with Great People

Too bad I can't give this a 6 star rating! Several months ago I bought a certified pre-owned 2022 Subaru Outback Wilderness from Stohlman Subaru of Sterling. I had been leasing cars for 10 years and this was a big step forward to buy one. EVERY single person I dealt with from my sales expert (Vic), to their financing guru (Josh), and their very helpful post-purchase car tour/tutorial (Chris) took their time to answer any and all questions I had, to inform me about every step that was being taken, and they were very patient without forcing the sale on me. This was a HUGE help to make me feel like I was making the right decision since I was not intending on buying that day, but I couldn't pass up this car and it wouldn't have stayed on the lot very long either. Additionally, a big shout out to Emma and Rachel in the Service department! I had to get a tow hitch installed and a warranty issue dealt with and they were so helpful with the entire process from scheduling to setting me up with a loaner and keeping me updated on the status of the car. I'm so excited to be back in the Subaru family after over a decade and everyone at Stohlman Subaru in Sterling has really made me feel welcome and at home. Thank you! Jeff

A Very Nice Dealership with Great People

Too bad I can't give this a 6 star rating! Several months ago I bought a certified pre-owned 2022 Subaru Outback Wilderness from Stohlman Subaru of Sterling. I had been leasing cars for 10 years and this was a big step forward to buy one. EVERY single person I dealt with from my sales expert (Vic), to their financing guru (Josh), and their very helpful post-purchase car tour/tutorial (Chris) took their time to answer any and all questions I had, to inform me about every step that was being taken, and they were very patient without forcing the sale on me. This was a HUGE help to make me feel like I was making the right decision since I was not intending on buying that day, but I couldn't pass up this car and it wouldn't have stayed on the lot very long either. Additionally, a big shout out to Emma and Rachel in the Service department! I had to get a tow hitch installed and a warranty issue dealt with and they were so helpful with the entire process from scheduling to setting me up with a loaner and keeping me updated on the status of the car. I'm so excited to be back in the Subaru family after over a decade and everyone at Stohlman Subaru in Sterling has really made me feel welcome and at home. Thank you! Jeff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stellar Subaru Dealership

From the moment we walked into this Subaru dealership, we were truly treated like family and not pressured. Our salesperson, Ali Sami, was knowledgeable & friendly. Mike Cerqueira, Tyler Wright and Josh Brown all worked together to FAR exceed our expectations, and they continue to follow-up after the sale to ensure the absolute best service and experience. Stellar ambassadors for Subaru excellence!

Stellar Subaru Dealership

From the moment we walked into this Subaru dealership, we were truly treated like family and not pressured. Our salesperson, Ali Sami, was knowledgeable & friendly. Mike Cerqueira, Tyler Wright and Josh Brown all worked together to FAR exceed our expectations, and they continue to follow-up after the sale to ensure the absolute best service and experience. Stellar ambassadors for Subaru excellence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Stohlmans of Sterling Recommended

Stohlmans of Sterling is an always reliable and easy to deal with business.

Stohlmans of Sterling Recommended

Stohlmans of Sterling is an always reliable and easy to deal with business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Stohlman Subaru of Sterling, VA

Thanks for making my car shopping easy! I enjoyed working with Mark and Chris closely, but the whole staff was so friendly and helpful. I love my new Outback and will be driving it for many years to come.

Stohlman Subaru of Sterling, VA

Thanks for making my car shopping easy! I enjoyed working with Mark and Chris closely, but the whole staff was so friendly and helpful. I love my new Outback and will be driving it for many years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Experience

Outstanding dealership with quality people in every position. Buying process was smooth and the finance department was excellent. A+

Excellent Experience

Outstanding dealership with quality people in every position. Buying process was smooth and the finance department was excellent. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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Service Inspection Review - Excellent

Welcoming, pleasant, efficient, after yearly inspection washed car extra nice and much appreciated.

Service Inspection Review - Excellent

Welcoming, pleasant, efficient, after yearly inspection washed car extra nice and much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marty, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

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See all 79 reviews