Reviews
Write a reviewStart to finish Angie made the process go so smoothly.
Start to finish Angie made the process go so smoothly. From the first interaction to the last conversation, she was a pleasure to work with. The entire staff was welcoming and accommodating. The 2024 Jeep Gladiator was exactly what was represented online! The pricing was fair enough that we came from South East Virginia to make the purchase. They made sure the Gladiator was prepped, clean, and a full tank of gas. Ready for our road trip home. Angie gets an 11/10! We would not hesitate to make a long-distance purchase from them again.
Start to finish Angie made the process go so smoothly.
Start to finish Angie made the process go so smoothly. From the first interaction to the last conversation, she was a pleasure to work with. The entire staff was welcoming and accommodating. The 2024 Jeep Gladiator was exactly what was represented online! The pricing was fair enough that we came from South East Virginia to make the purchase. They made sure the Gladiator was prepped, clean, and a full tank of gas. Ready for our road trip home. Angie gets an 11/10! We would not hesitate to make a long-distance purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Start to finish Angie made the process go so smoothly.
Start to finish Angie made the process go so smoothly. From the first interaction to the last conversation, she was a pleasure to work with. The entire staff was welcoming and accommodating. The 2024 Jeep Gladiator was exactly what was represented online! The pricing was fair enough that we came from South East Virginia to make the purchase. They made sure the Gladiator was prepped, clean, and a full tank of gas. Not an easy task as we finalized the deal at 5:30 Friday night and picked it up early Saturday morning. Angie gets an 11/10! We would not hesitate to make a long-distance purchase from them again.
Start to finish Angie made the process go so smoothly.
Start to finish Angie made the process go so smoothly. From the first interaction to the last conversation, she was a pleasure to work with. The entire staff was welcoming and accommodating. The 2024 Jeep Gladiator was exactly what was represented online! The pricing was fair enough that we came from South East Virginia to make the purchase. They made sure the Gladiator was prepped, clean, and a full tank of gas. Not an easy task as we finalized the deal at 5:30 Friday night and picked it up early Saturday morning. Angie gets an 11/10! We would not hesitate to make a long-distance purchase from them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Please please please pay attention to the 1-star reviews
Please please please pay attention to the 1-star reviews of this place before considering coming to his dealership! I bought a car about a month ago now and I have only been able to drive it for a WEEK!!! Within the first hour there were issues and within the first week it was undrivable, and I had to tow it. I reached out to the dealer and the owner of the dealership with no response other than it was my own fault not having it inspected, when they assured me that two shops including theirs had checked it out before purchasing. So, either they are scuzzy and lied about having it looked at or they are incompetent when it comes to a simple quality check of vehicles before they sell them either way it is not good, and you should have any car you are considering purchasing from this establishment checked by a 3rd party mechanic you trust! Estimated repair cost for my vehicle is over $2000 and will not be finished until mid-January at the earliest. So ridiculous! Oh, paired with the fact that they did not have the vehicle inspected with the Sheriff's office after they accepted it on trade and sold it, then call me after purchasing and told me it is my responsibility to get it inspected within a certain time frame. For an in-state purchase from a dealership that should never happen!!! The absolute worst experience I have ever had at ANY business! Please if you are looking to buy a car go anywhere else! This business is not worth dealing with. Purchased vehicle was a 2017 Jeep Grand Cherokee SRT, not your run of the mill A to B car. But even if it was, this is unacceptable behavior for any business.
Please please please pay attention to the 1-star reviews
Please please please pay attention to the 1-star reviews of this place before considering coming to his dealership! I bought a car about a month ago now and I have only been able to drive it for a WEEK!!! Within the first hour there were issues and within the first week it was undrivable, and I had to tow it. I reached out to the dealer and the owner of the dealership with no response other than it was my own fault not having it inspected, when they assured me that two shops including theirs had checked it out before purchasing. So, either they are scuzzy and lied about having it looked at or they are incompetent when it comes to a simple quality check of vehicles before they sell them either way it is not good, and you should have any car you are considering purchasing from this establishment checked by a 3rd party mechanic you trust! Estimated repair cost for my vehicle is over $2000 and will not be finished until mid-January at the earliest. So ridiculous! Oh, paired with the fact that they did not have the vehicle inspected with the Sheriff's office after they accepted it on trade and sold it, then call me after purchasing and told me it is my responsibility to get it inspected within a certain time frame. For an in-state purchase from a dealership that should never happen!!! The absolute worst experience I have ever had at ANY business! Please if you are looking to buy a car go anywhere else! This business is not worth dealing with. Purchased vehicle was a 2017 Jeep Grand Cherokee SRT, not your run of the mill A to B car. But even if it was, this is unacceptable behavior for any business.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent service and quick response to my inquiry
Excellent service and quick response to my inquiry regarding a pre owned Jeep Wrangler Unlimited.
Excellent service and quick response to my inquiry
Excellent service and quick response to my inquiry regarding a pre owned Jeep Wrangler Unlimited.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great to see your 5 star feedback! Thank you!!
This is by far the best shop with amazing technicians.
This is by far the best shop with amazing technicians. The service writer James is the goat...and several techs have been there well over 15 years. The sales department is amazing. It wasn't great back in the Ron McCauley days but under new ownership its amazing and welcoming
This is by far the best shop with amazing technicians.
This is by far the best shop with amazing technicians. The service writer James is the goat...and several techs have been there well over 15 years. The sales department is amazing. It wasn't great back in the Ron McCauley days but under new ownership its amazing and welcoming
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It would be no start if I could they're rip-off cheat
It would be no start if I could they're rip-off cheat people out there money no integrity at all.
It would be no start if I could they're rip-off cheat
It would be no start if I could they're rip-off cheat people out there money no integrity at all.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Every aspect of purchasing a vehicle here was enjoyable.
Every aspect of purchasing a vehicle here was enjoyable. The sales team worked together, not against each other, the trade in process was quick and fair, and the deal was presented in the terms I asked for not the most advantageous to the dealership. I was floored by the professionalism of all the staff and ease of the entire transaction. As mentioned above, it was actually enjoyable! I have found my dealership for future purchases and vehicle servicing! A huge thank you to your team! -Chris BMW 5 Series
Every aspect of purchasing a vehicle here was enjoyable.
Every aspect of purchasing a vehicle here was enjoyable. The sales team worked together, not against each other, the trade in process was quick and fair, and the deal was presented in the terms I asked for not the most advantageous to the dealership. I was floored by the professionalism of all the staff and ease of the entire transaction. As mentioned above, it was actually enjoyable! I have found my dealership for future purchases and vehicle servicing! A huge thank you to your team! -Chris BMW 5 Series
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
What a ripoff company.
What a ripoff company. Advertising prices for 5K less than they are selling. Drove 3 hours for a truck listed for 73560 and was told it was now 78500. Would not send total cost with tax and fees before arrival then called a hour before scheduled test drive and raised price 5K from the still advertised price. Blamed nationwide shortage, these are serious bait and switch folks and without any integrity. Do your self a favor and stay far away.
What a ripoff company.
What a ripoff company. Advertising prices for 5K less than they are selling. Drove 3 hours for a truck listed for 73560 and was told it was now 78500. Would not send total cost with tax and fees before arrival then called a hour before scheduled test drive and raised price 5K from the still advertised price. Blamed nationwide shortage, these are serious bait and switch folks and without any integrity. Do your self a favor and stay far away.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car