Columbia Chrysler Dodge Jeep Ram

Quick attention and attentive. Really wanted to make the sale but they were not pushy in the least bit. Good people.

Great at First, but when I received the final price on the truck there was just a few hundred dollars difference from another dealer and the truck from another was a higher package for a couple hundred dollars. He was not very nice and pushy. He told be the Managers were putting pressure on him. But the experience was not good for me .

Buy at your own risk at this dealership. We have purchases several vehicles from here in the past but since it was sold, we will NEVER go back. The only reason we ordered and bought a new Charger thru them was because of Bradley. We could have gone any other dealership but Bradley has always been true to his word. I won't go into what happened after we purchased the Charger [we bought another vehicle and we going to buy a new truck] as it would be writing a book but we purchased an oil change pkg and have at least 1 left. My husband called to make an appointment and the line just stayed busy. He went online to chat that way and no return call or reply back. There are several incidents we had with this dealership but it would take me a very long time to write it all out. Anyway, be forewarned about them

⭐️⭐️⭐️⭐️⭐️ Absolutely Thrilled with My New 2024 Jeep Wrangler! ⭐️⭐️⭐️⭐️⭐️ I recently purchased a 2024 Jeep Wrangler from Columbia CDJR, and I couldn’t be happier with the entire experience! From the moment I walked in, the staff was friendly, knowledgeable, and truly committed to helping me find the perfect vehicle. The Jeep Wrangler has always been a dream car for me, and this 2024 model exceeded all expectations. The buying process was seamless—no pushy sales tactics, just helpful and honest advice. The team at Coumbia CDJR took care of everything, from helping me choose the right trim and features to making sure I understood all the financing options. They even took the time to walk me through all the amazing features of the Wrangler before I drove off the lot. If you’re looking for a dealership that truly values its customers and delivers top-notch service, I highly recommend Columbia CDJR. Thank you for making my Jeep dreams come true! 🚙💨

Bait and switch dealership. They advertise vehicles at low prices and then refuse to tell me the actual price, only what a monthly payment would be using their preferred financial institute. I figured the price to be approximately 155% of advertised price and interest rate to be 165% of what I was already approved for by my lender. On top of it all I could have paid cash ar msrp for both vehicles I test drove if I had wanted to but could not get a actual price from them.

This dealership is a joke. They place bait vehicles on their website for ridiculously low prices, and the vehicles are never actually in stock or available to the consumer. When you contact someone regarding the advertised vehicle, they immediately know that vehicle is not available, and they give horrible excuses for why the vehicle is not available and/or why it is listed on the website when it isn't available. Also, I brought my truck in to have a bedliner installed, and after the installation was complete, the tonneau cover did not sit flat all the way around the four sides of the bed, there was what appeared to be some home improvement store bought weather-stripping sticking out from under the corners of the tonneau cover, they scratched the hard top of my truck during the intallation, and now, the bed is always full of water after it rains.

I got a new jeep Grand Cherokee overland it had 4 miles on it now 2800 miles and as been in the shop for almost 30 days it sat for a week before they even looked at not good getting mixed information from service and no calls from GM will never buy there again

There are not enough negative stars for this dealership! They are crooked and they take advantage of their employees. This Owner and GSM both are the epitome of a greasy car salesman and they give all the hardworking individuals a bad name. I hope they go bankrupt. Purchased a vehicle and got approved then they wouldn't even work the deal because they were not going to make any money off the car. THEY ABSOLUTELY SUCK!

I purchased a used vehicle on May 2nd, 2024 and while the salesman was "somewhat" interactive via text throughout my initial interest, it quickly died off once I purchased the vehicle and requested that the manager call me. I had reached out to the dealership on the morning of the 2nd to inquire about a vehicle and throughout the day, the salesman was able to answer some, not all questions I had. Enough to where I decided to move forward with the purchase. The salesman asked that i complete an online finance application to expedite the process as it was a 50-mile drive for me and i would not be at the dealership until after 5pm. I had completed the application and was informed that we would be good to go and he would see me shortly. Once i got to the dealership, I took the vehicle for a test drive and decided that i was interested. From this point forward i waited approx. 2.5 hours for them to "appraise" my trade in and COMPLETE the finance application, even though i had completed it earlier to expedite the process. While this was merely an annoyance, the next day is when the frustration came into play. Leaving the dealership at approx. 830pm to drive over an hour home, i was thrilled but noticed that the rear end wouldn't hold traction when accelerating. It was the next morning during a rainstorm that it appeared to be worse and that's when i noticed that the rear tires had little to no tread on them and immediately texted the salesperson to address my safety concerns. The salesperson responded the following day to let me know that he would speak with his manager. Over the next 3 days, it was crickets, even with my continuous text (to include pictures) until i was told that there was "nothing they could do and if i would like, the manager would reach out to me". Well here i am, roughly 2 weeks later, still sliding on wet pavement, having texted the salesman multiple times and no response. While i am in love with the truck, I am highly disappointed with the customer service and urgency of the staff and CDJR Columbia and would caution anyone thinking about doing business with this dealership. Once they have your signature, its crickets.

He lied about the value of the car he traded me for my jeep. He is a crook and I recommend staying away from this dealership altogether