Reviews
Always easy to work with and helpful with any problems I
Always easy to work with and helpful with any problems I might have. Friendly, professional and great work always done on my car!
Always easy to work with and helpful with any problems I
Always easy to work with and helpful with any problems I might have. Friendly, professional and great work always done on my car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're delighted to hear that our team at Subaru of Wakefield consistently provides friendly and professional service. We appreciate your support and look forward to assisting with any future needs!
10 years plus with Subaru of Wakefield Excellent service
10 years plus with Subaru of Wakefield Excellent service department. Always satisfied with communication & service personnel.
10 years plus with Subaru of Wakefield Excellent service
10 years plus with Subaru of Wakefield Excellent service department. Always satisfied with communication & service personnel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal customer of Subaru of Wakefield for over 10 years! We're delighted to hear that our service department consistently meets your expectations. We appreciate your support and look forward to serving you in the future!
Went in for an oil change and issue with eyesight system.
Went in for an oil change and issue with eyesight system. Juan garcia in service was attentive, knowledgeable and provided excellent service. Explained how the eyesight system worked when an object appears too close and how to prevent the car from shutting off. Also Taught me how to turn off auto-stop and change clock in preparation for daylight savings time. He went above and beyond with a smile.
Went in for an oil change and issue with eyesight system.
Went in for an oil change and issue with eyesight system. Juan garcia in service was attentive, knowledgeable and provided excellent service. Explained how the eyesight system worked when an object appears too close and how to prevent the car from shutting off. Also Taught me how to turn off auto-stop and change clock in preparation for daylight savings time. He went above and beyond with a smile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Subaru of Wakefield! We're delighted to hear that Juan provided attentive and knowledgeable service, ensuring all your questions were answered. We appreciate the feedback and look forward to assisting you again in the future!
Service department efficient and very customer priented.
Service department efficient and very customer priented. Check in staff very knowledgeable about mechanical questions..Service began on time.. Finished later than predicted because of unexpected software update. Glad it was fixed
Service department efficient and very customer priented.
Service department efficient and very customer priented. Check in staff very knowledgeable about mechanical questions..Service began on time.. Finished later than predicted because of unexpected software update. Glad it was fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to review your recent visit here at Subaru of Wakefield! We appreciate your patience and are glad everything was fixed to your satisfaction. Please don't hesitate to reach out if we can be of service again in the future!
gave me the best price from the start on a new lease, no
gave me the best price from the start on a new lease, no back n forth unlike other dealers. quick process on the paperwork , explained everything about the outback .
gave me the best price from the start on a new lease, no
gave me the best price from the start on a new lease, no back n forth unlike other dealers. quick process on the paperwork , explained everything about the outback .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that you had a smooth leasing experience with us at Subaru of Wakefield. It's great to know our straightforward approach and detailed explanations made the process easy for you. Enjoy your new Outback!
Tylor made my visit seem less!
Tylor made my visit seem less! excellent customer service. did the work in the time that I was quoted!
Tylor made my visit seem less!
Tylor made my visit seem less! excellent customer service. did the work in the time that I was quoted!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Tylor provided excellent service and kept everything on schedule at Subaru of Wakefield! Thank you for sharing your experience with us.
The service is excellence.
The service is excellence. Jaun the service advisor is great. He is very good at explaining what is required to properly service my car.
The service is excellence.
The service is excellence. Jaun the service advisor is great. He is very good at explaining what is required to properly service my car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Jay, we're glad to hear that Jaun provided excellent service and clear explanations at Subaru of Wakefield. Thank you for sharing your experience with us!
Welcoming, professional, efficient, respectful, excellent
Welcoming, professional, efficient, respectful, excellent service. In the past I’ve been reluctant to go to a dealership for service, but I have full trust in Wakefield Subaru. I appreciate the service coupons too. Great work, Team!
Welcoming, professional, efficient, respectful, excellent
Welcoming, professional, efficient, respectful, excellent service. In the past I’ve been reluctant to go to a dealership for service, but I have full trust in Wakefield Subaru. I appreciate the service coupons too. Great work, Team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We look forward to seeing you again! - Subaru of Wakefield
*
Great experience with a Subaru recall for my Impreza.
Great experience with a Subaru recall for my Impreza. The parts were back ordered for quite awhile but I was contacted when they became available. A loaner car was provided because I live about an hour away from the dealership. Additionally, they spent time troubleshooting a longstanding issue with the wiper arms and fixed it when others just recommended getting new blades. I was contacted with updates during the day and the multi-point inspection gave me a heads up about my worn tires. Overall it was a great experience.
Great experience with a Subaru recall for my Impreza.
Great experience with a Subaru recall for my Impreza. The parts were back ordered for quite awhile but I was contacted when they became available. A loaner car was provided because I live about an hour away from the dealership. Additionally, they spent time troubleshooting a longstanding issue with the wiper arms and fixed it when others just recommended getting new blades. I was contacted with updates during the day and the multi-point inspection gave me a heads up about my worn tires. Overall it was a great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with Subaru of Wakefield! We're glad to hear our team could assist with the recall and provide a loaner car. It's great that we were able to resolve the wiper arm issue and keep you informed throughout the process. Safe travels in your Impreza!
All need great job, worked with me to reduce cost and
All need great job, worked with me to reduce cost and went the extra mile.
All need great job, worked with me to reduce cost and
All need great job, worked with me to reduce cost and went the extra mile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Subaru of Wakefield Team