Reviews
Amazing
Great help and excellent customer service very happy with my purchase and the way I was treated. I would recommend anyone to come here for a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and Congratulations on the purchase of your Chrysler 200. I'm glad that we were able to deliver an experience where you felt like you were treated justly and fairly. We look forward to seeing you soon. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.
Fantastic dealership
Mario is that guy!! If you want a no hassle car purchase, Audi of Lakeland is the place to go!! I was in and out in just over an hour!!! It took me longer to drive there and back home than the actual deal!!! It was the most pleasant buying experience of my 44 year old life!!! Thank you very much because I was definitely not expecting this level of professionalism!!! If I could give you more stars, I definitely would!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service
Everything happened fast and efficient I called early that morning by 3pm I purchased the car. Mario has excellent customer service he even went out his way and sent me better pictures of the car with his personal cell before I drove 2 hrs. Everyone was nice and helpful I would recommend anyone here thanks again Mario and the fellas at Lakeland Audi.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Audi Q3
Danny was very professional and answered all our questions. Allowing a second test drive so we could make a decision. After a little discussion we reached agreement on price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Q3! Welcome to the Audi Lakeland family.Patience in a car buying experience is what we believe will lead to the success of our business. Thank you for the kind words and we look forward to seeing you in the near future. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager,.
New Car
AudiLakeland is a no high pressure sales dealership. They have made my car buying experience a pleasure. I would definitely buy from them again and well worth the drive from Tampa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new car! Unwanted pressure is one of the many reasons many folks do not like the car buying process, we here at Audi Lakeland strive to deliver a "fact" based buying environment that delivers facts rather than unwanted pressure. If you have any further questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.
Ist Service for my Q7
The entire Audi Lakeland staff deserve my admiration. Vito, Paul, Mario, Preston, Kenneth, Avymael, Joe, what a bunch of professionals, their attention to details and professionalism is above and beyond, the manage the best Dealership in the entire state of Florida. I'm glad I bought my Q7 there......
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service is great loved the place
Vito was the sales person that took care of us and I have to say he did a great job. He asked questions and made sure to find the perfect car for me. I must of looked at about 6 cars and test drove all of them them. Vito kept on asking questions about what I was looking for in a car. I really appreciate his patience, I'm not the easiest Shopper. I will keep shopping at this dealership from now on.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words and Congratulations on the purchase of your new car. Attentiveness and the ability to answer all questions from the customer is what is needed from sales associates to drive a positive experience while car buying. Glad that Vito was able to deliver a positive experience. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.
Excellent Lakeland Audi service experience.
We have had the pleasure of working with Joe Pitchford on several occasions. He is thorough and helpful, and knows the Audi vehicles. The atmosphere at the dealership is welcoming, and receiving text messages with service progress reflects Audi's modern approach to customer service. Best part of all is having a full service dealership in Lakeland!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great from moment I came in
Walking in the environment was completely different than what I’m used to, service was great but not pushy! My sales associate Mario was Extremely Helpful and made the process easy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Luis, Congratulations on your new purchase! I'm glad that we were able to assist you with your inquiry as well as provide a positive experience that led to this positive review. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.
Amazing, haggle-free experience
I saw the vehicle I wanted online and inquired. From there, Vito took care of everything else for a stress-free, haggle-free and all around positive experience! So professional and easy going, very great to work with and quick process! Thanks, Audi of Lakeland!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on the purchase of your new car. Professionalism is often an afterthought in our business but we here at Audi Lakeland strive to make it the most important aspect of our everyday interactions with our customer. I'm proud that Vito was able to deliver just that with his interaction with you. If you have any questions or concerns, please feel free to contact me directly at 863-825-3607. Paul Gomez, General Sales Manager.