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Johnson Ford of Burlington

(447 reviews)
Visit Johnson Ford of Burlington
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed

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New (888) 357-4428 (888) 357-4428
Used (888) 360-4402 (888) 360-4402
Service (866) 477-9538 (866) 477-9538

Inventory

See all 163 vehicles from this dealership.

Incentives

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About our dealership

Why Buy from Johnson Ford in Burlington, NJ Becoming a Ford owner is an experience many Americans have come to know and won't soon forget, as these high-performance vehicles invoke strength, durability, and style. When it comes time to buy, lease or repair your reliable Ford, you can trust Johnson Ford to care for your SUV, car, or truck. Since our doors first opened, our unwavering commitment has been to you and your needs. We truly take a different approach to business as we focus our business model around you and your family.
Why Buy from Johnson Ford in Burlington, NJ Becoming a Ford owner is an experience many Americans have come ..

Service center

Phone number (866) 477-9538

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(447 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Johnson Ford of Burlington from DealerRater.

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The staff is very friendly and professional.

The staff is very friendly and professional. The coffee and snack bar is a very nice touch.

The staff is very friendly and professional.

The staff is very friendly and professional. The coffee and snack bar is a very nice touch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very nice experience bring my car in for service.

Very nice experience bring my car in for service. I have returned several times and plan to continue working with Johnson Ford.

Very nice experience bring my car in for service.

Very nice experience bring my car in for service. I have returned several times and plan to continue working with Johnson Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Worst dealership in the south jersey territory -

Worst dealership in the south jersey territory - Completely mishandled transaction – now stuck in credit card xxxx I regret ever stepping foot into Johnson Ford. What started as a routine vehicle transaction has turned into a financial nightmare due to their incompetence and complete lack of accountability, honesty, and integrity. I have been back in person. I have called and spoken to people and I have left voicemails or been told hey a manager will call you back. I have filed a report with the FTC. I have filed a report with the CFPB. I will also hire an attorney and sue them next to get my deposit back, all interest fees I had to pay, and for more damages beyond that. I was interested in a used truck they had in transit. I put a deposit down on the truck. Once the truck arrived on site days later than I needed it and they said they would get it, it was in awful condition with all sorts of damaged. I stated I did not want the truck anymore. I asked for my deposit back. I’ve now been trapped in an unresolved dispute since OCTOBER 2024 with this xxxx hole dealership and the credit card company I used for the deposit. That’s over 6 months of interest fees, phone calls, and false promises—all rooted in this dealership’s failure to get it right the first time. What’s worse? Not a single person from Johnson Ford has owned up to the issue or made any effort to correct it. They passed the buck, ignored follow-ups, and left me to fight it out with the credit card company. If you're thinking of doing business here, ask yourself: What happens if they mess something up? Do you trust them to fix it? How much money are you willing to lose and give away for free? Because I can tell you from experience: they won’t. Avoid Johnson Ford unless you’re ready to risk your credit and peace of mind.

Worst dealership in the south jersey territory -

Worst dealership in the south jersey territory - Completely mishandled transaction – now stuck in credit card xxxx I regret ever stepping foot into Johnson Ford. What started as a routine vehicle transaction has turned into a financial nightmare due to their incompetence and complete lack of accountability, honesty, and integrity. I have been back in person. I have called and spoken to people and I have left voicemails or been told hey a manager will call you back. I have filed a report with the FTC. I have filed a report with the CFPB. I will also hire an attorney and sue them next to get my deposit back, all interest fees I had to pay, and for more damages beyond that. I was interested in a used truck they had in transit. I put a deposit down on the truck. Once the truck arrived on site days later than I needed it and they said they would get it, it was in awful condition with all sorts of damaged. I stated I did not want the truck anymore. I asked for my deposit back. I’ve now been trapped in an unresolved dispute since OCTOBER 2024 with this xxxx hole dealership and the credit card company I used for the deposit. That’s over 6 months of interest fees, phone calls, and false promises—all rooted in this dealership’s failure to get it right the first time. What’s worse? Not a single person from Johnson Ford has owned up to the issue or made any effort to correct it. They passed the buck, ignored follow-ups, and left me to fight it out with the credit card company. If you're thinking of doing business here, ask yourself: What happens if they mess something up? Do you trust them to fix it? How much money are you willing to lose and give away for free? Because I can tell you from experience: they won’t. Avoid Johnson Ford unless you’re ready to risk your credit and peace of mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

I am sorry to hear about your experience here at Johnson Ford. I reached out to you privately yesterday regarding your review. This situation doesn't meet the standards we have set for our dealership, and we apologize. Please contact me regarding the resolution I offered and let me know if that meets your requirements. Jamie Hart 609-386-3100

Consumer response

A "sincere apology" and a free oil change is a slap in the face to the circumstances I have dealt with. It's laughable that y'all are claiming to have not known of this issue. I have call records and recordings to show how many times I called and what I was told over and over for this 6 month ordeal. I expect and demand a fair resolution. Otherwise my attorney will be in touch and my FTC and CFPB complaint will remain active.

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Mike was very accommodating with getting my car in for

Mike was very accommodating with getting my car in for service. He kept me updated on the work being done and called with a final invoice. Mike is very pleasant to work with and the service outstanding,. My car feels almost like new to drive. Thanks for the great Team Work.

Mike was very accommodating with getting my car in for

Mike was very accommodating with getting my car in for service. He kept me updated on the work being done and called with a final invoice. Mike is very pleasant to work with and the service outstanding,. My car feels almost like new to drive. Thanks for the great Team Work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Mike gets the job done right.

Mike gets the job done right. My runs like it was when it was new . Thanks Mike and the service team.

Mike gets the job done right.

Mike gets the job done right. My runs like it was when it was new . Thanks Mike and the service team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Anthony was awesome.

Anthony was awesome. Hands down the best experience I have ever had with a car dealership. Fast. Courteous. Polite. Highly recommend.

Anthony was awesome.

Anthony was awesome. Hands down the best experience I have ever had with a car dealership. Fast. Courteous. Polite. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I work at a dealership, I use Johnson for parts and some

I work at a dealership, I use Johnson for parts and some repairs. Both service and parts are always helpful and polite. - which is rare when your calling from another dealer. I recently had a problem vehicle sent over -- Mike in service was awesome! I look forward to continuing a working relationship with this dealership.

I work at a dealership, I use Johnson for parts and some

I work at a dealership, I use Johnson for parts and some repairs. Both service and parts are always helpful and polite. - which is rare when your calling from another dealer. I recently had a problem vehicle sent over -- Mike in service was awesome! I look forward to continuing a working relationship with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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From initial contact to after the sale, Johnson Ford was

From initial contact to after the sale, Johnson Ford was a pleasure to work with. No hassle, friendly, courteous, respectful and knowledgeable.

From initial contact to after the sale, Johnson Ford was

From initial contact to after the sale, Johnson Ford was a pleasure to work with. No hassle, friendly, courteous, respectful and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience as well as the service was absolutely

My experience as well as the service was absolutely amazing. I appreciate the entire staff.

My experience as well as the service was absolutely

My experience as well as the service was absolutely amazing. I appreciate the entire staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Chris was attentive and answered all our question.

Chris was attentive and answered all our question. He was a great help with us making our purchase

Chris was attentive and answered all our question.

Chris was attentive and answered all our question. He was a great help with us making our purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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