Reviews
The staff is very friendly and professional.
The staff is very friendly and professional. The coffee and snack bar is a very nice touch.
The staff is very friendly and professional.
The staff is very friendly and professional. The coffee and snack bar is a very nice touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice experience bring my car in for service.
Very nice experience bring my car in for service. I have returned several times and plan to continue working with Johnson Ford.
Very nice experience bring my car in for service.
Very nice experience bring my car in for service. I have returned several times and plan to continue working with Johnson Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worst dealership in the south jersey territory -
Worst dealership in the south jersey territory - Completely mishandled transaction – now stuck in credit card xxxx I regret ever stepping foot into Johnson Ford. What started as a routine vehicle transaction has turned into a financial nightmare due to their incompetence and complete lack of accountability, honesty, and integrity. I have been back in person. I have called and spoken to people and I have left voicemails or been told hey a manager will call you back. I have filed a report with the FTC. I have filed a report with the CFPB. I will also hire an attorney and sue them next to get my deposit back, all interest fees I had to pay, and for more damages beyond that. I was interested in a used truck they had in transit. I put a deposit down on the truck. Once the truck arrived on site days later than I needed it and they said they would get it, it was in awful condition with all sorts of damaged. I stated I did not want the truck anymore. I asked for my deposit back. I’ve now been trapped in an unresolved dispute since OCTOBER 2024 with this xxxx hole dealership and the credit card company I used for the deposit. That’s over 6 months of interest fees, phone calls, and false promises—all rooted in this dealership’s failure to get it right the first time. What’s worse? Not a single person from Johnson Ford has owned up to the issue or made any effort to correct it. They passed the buck, ignored follow-ups, and left me to fight it out with the credit card company. If you're thinking of doing business here, ask yourself: What happens if they mess something up? Do you trust them to fix it? How much money are you willing to lose and give away for free? Because I can tell you from experience: they won’t. Avoid Johnson Ford unless you’re ready to risk your credit and peace of mind.
Worst dealership in the south jersey territory -
Worst dealership in the south jersey territory - Completely mishandled transaction – now stuck in credit card xxxx I regret ever stepping foot into Johnson Ford. What started as a routine vehicle transaction has turned into a financial nightmare due to their incompetence and complete lack of accountability, honesty, and integrity. I have been back in person. I have called and spoken to people and I have left voicemails or been told hey a manager will call you back. I have filed a report with the FTC. I have filed a report with the CFPB. I will also hire an attorney and sue them next to get my deposit back, all interest fees I had to pay, and for more damages beyond that. I was interested in a used truck they had in transit. I put a deposit down on the truck. Once the truck arrived on site days later than I needed it and they said they would get it, it was in awful condition with all sorts of damaged. I stated I did not want the truck anymore. I asked for my deposit back. I’ve now been trapped in an unresolved dispute since OCTOBER 2024 with this xxxx hole dealership and the credit card company I used for the deposit. That’s over 6 months of interest fees, phone calls, and false promises—all rooted in this dealership’s failure to get it right the first time. What’s worse? Not a single person from Johnson Ford has owned up to the issue or made any effort to correct it. They passed the buck, ignored follow-ups, and left me to fight it out with the credit card company. If you're thinking of doing business here, ask yourself: What happens if they mess something up? Do you trust them to fix it? How much money are you willing to lose and give away for free? Because I can tell you from experience: they won’t. Avoid Johnson Ford unless you’re ready to risk your credit and peace of mind.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry to hear about your experience here at Johnson Ford. I reached out to you privately yesterday regarding your review. This situation doesn't meet the standards we have set for our dealership, and we apologize. Please contact me regarding the resolution I offered and let me know if that meets your requirements. Jamie Hart 609-386-3100
A "sincere apology" and a free oil change is a slap in the face to the circumstances I have dealt with. It's laughable that y'all are claiming to have not known of this issue. I have call records and recordings to show how many times I called and what I was told over and over for this 6 month ordeal. I expect and demand a fair resolution. Otherwise my attorney will be in touch and my FTC and CFPB complaint will remain active.
Mike was very accommodating with getting my car in for
Mike was very accommodating with getting my car in for service. He kept me updated on the work being done and called with a final invoice. Mike is very pleasant to work with and the service outstanding,. My car feels almost like new to drive. Thanks for the great Team Work.
Mike was very accommodating with getting my car in for
Mike was very accommodating with getting my car in for service. He kept me updated on the work being done and called with a final invoice. Mike is very pleasant to work with and the service outstanding,. My car feels almost like new to drive. Thanks for the great Team Work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike gets the job done right.
Mike gets the job done right. My runs like it was when it was new . Thanks Mike and the service team.
Mike gets the job done right.
Mike gets the job done right. My runs like it was when it was new . Thanks Mike and the service team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony was awesome.
Anthony was awesome. Hands down the best experience I have ever had with a car dealership. Fast. Courteous. Polite. Highly recommend.
Anthony was awesome.
Anthony was awesome. Hands down the best experience I have ever had with a car dealership. Fast. Courteous. Polite. Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I work at a dealership, I use Johnson for parts and some
I work at a dealership, I use Johnson for parts and some repairs. Both service and parts are always helpful and polite. - which is rare when your calling from another dealer. I recently had a problem vehicle sent over -- Mike in service was awesome! I look forward to continuing a working relationship with this dealership.
I work at a dealership, I use Johnson for parts and some
I work at a dealership, I use Johnson for parts and some repairs. Both service and parts are always helpful and polite. - which is rare when your calling from another dealer. I recently had a problem vehicle sent over -- Mike in service was awesome! I look forward to continuing a working relationship with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From initial contact to after the sale, Johnson Ford was
From initial contact to after the sale, Johnson Ford was a pleasure to work with. No hassle, friendly, courteous, respectful and knowledgeable.
From initial contact to after the sale, Johnson Ford was
From initial contact to after the sale, Johnson Ford was a pleasure to work with. No hassle, friendly, courteous, respectful and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience as well as the service was absolutely
My experience as well as the service was absolutely amazing. I appreciate the entire staff.
My experience as well as the service was absolutely
My experience as well as the service was absolutely amazing. I appreciate the entire staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Chris was attentive and answered all our question.
Chris was attentive and answered all our question. He was a great help with us making our purchase
Chris was attentive and answered all our question.
Chris was attentive and answered all our question. He was a great help with us making our purchase
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car